Needed a battery ASAP. Stopped in to see when I could get one installed at 5:00 pm. Heath said they could do it right now. No appointment needed. We were out before 6:00. A $20.00 rebate and great warranty made the deal even sweeter. If you have a Ford don't bother shopping around like I did. Just go here.
I totally enjoyed working with the employees at Cronic Chevrolet. Everybody was very knowledgeable and professional. There seem to be a genuine concern for customers. I enjoyed working with the sales people.
I found the exact package and color of Pacifica at this dealer. I contacted Frandoo, Internet sales manager at Countryside on the phone. We negotiated the price on the phone and I verified the existence of the vehicle by picture and VIN # he sent me. After I got to the dealer, the process of the purchase of the new Pacifica was smooth and easy. Frandoo was very knowledgeable and he took time to explain functions and operations of the vehicle. He did his best to make certain that the transactions go through without hitch. He is also courteous. Even days after the sale, I had certain concerns, and he put efforts to address the issues instead of just referring to service department.
Financial department did excellent job in processing the purchase documents as well.
Overall, this was one of the best experiences of new car purchase that I had over past 4 decades. Even though Countryside in Jackson, GA is a small dealer, they are head and shoulder above the big fancy dealers in Atlanta. I highly recommend Countryside and Frandoo Jean for the next car purchase.
Brice B. Choi, M.D.
From the moment I entered the dealership it was an exciting experience. Greg is very familiar with what it takes to "close the deal". Also, Wanda is very personable and always give great customer service by first remembering who you are and making sure that you are comfortable with the process at her dealership. The sales manager and the finance manager treated me with dignity and respect as I closed the deal. Very happy with the purchase of my 2019 Chevrolet Equinox.
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