David Sudderth and the team at Commerce Chevrolet Buick are the best. From finding my Infiniti FX35 on Cars. Com, contacting the dealership, arranging financing, and prepping / delivery of my vehicle, David and his team made this the most pleasant car buying experience ever !
Small dealership nestled in Commerce Texas home of TAMU at Commerce. Obviously they did not have the exact truck I wanted but no other dealership in Texas had the truck. Both the sales manager, Mike, and the salesperson, Ricky, set out to find the exact vehicle with the exact color and appointments I had outlined. 5 hours later they located the truck. It was located 275 miles away and in another state. To complicate the process of gaining possession of this vehicle Commerce Chevrolet had to create a three way trade with two other dealerships inorder to get this particular truck.
Negotiating a purchase price was the easiest part of the new car buying experience. The dealership said what they could do and I said what I could do. From there we collectively put together a win win deal. There was no running around with the salesperson holding a bid in hand and going to a cage where another person was on a computer determining whether or not to accept my offer.
Commerce Chevrolet, Mike and Ricky made the buying a new vehicle a fun experience. The tenacity for finding just the right truck, the business department quickly processing the paper work, the make ready and service department making sure the vehicle was ready to be turned over which also included a full tank of fuel and Ricky taking the necessary time to review all the vehicle's appointments gives Commerce Chevrolet dealership the score "Texas Best Dealership".
Very easy to work with and eager to gain my business. The guys worked hard to get a deal done that would fit my budget with a vehicle I like. I would highly recommend this dealership to anyone looking to purchase.
Excellent service! Eric and Jimmy are the best! Recommend Brittain to service all your needs from service to purchase of new vehicle. This is the only dealership I trust for all family and business vehicle needs.
My last experience at Britain Chevrolet Service was due to a minor one-car incident. A wheel needed to be repaired and 2 tires replaced, along with an alignment. Because I had coverage, they supplied a loaner car for the few days it took to have an outside company repair the wheel. The great service department took care of everything in a professional manner. I couldn’t have asked for more.
Since purchasing my Chevy Cruze two years ago from Britain, their service department has done all the work on my car. They always do a fantastic job in a timely manner. Mostly I’ve had just scheduled maintenance, but also there was an oil pan that had to be replaced because I hit something, and the windshield got cracked and had to be replaced. Their work is always top notch, and they treat me well, greeting me with a smile, calling me by name, and being professional. I’m really glad I bought my car at Britain and found their service department!
Bought a new Chevy Impala from John Foot and he did an excellent job covering all the details and helping me make my decisions. I was completely satisfied with everything he did for me at Britain Chevrolet
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
Dennis delivered exactly what he said he would !! Excellent price. Wife loves the Jeep Grand Cherokee! We will be back. What a great experience for a change. Thank you dennis
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