I simply had an awesome buying experience at Shakopee Chevrolet. Dave and Tom were great to work with. From the time I walked in to the time I drove home with a new Silverado, my experience was nothing short of fantastic. I would highly recommend this dealership.
I had I talked to Brandyn sFew days earlier and he emailed me all the vehicles that were in my parameters. When I got there he had one upfront ready to look yet . I took my time looking over all the vehicles which took a while and he was very patient, we picked one out and he got the ball rolling. We made it very smooth and relatively quick to hit the road.
We drove from Eau Claire, Wisconsin to Lakeville, MN to look at a few Durango???s we saw on the internet. Bob was the salesperson we were introduced to, and he was very knowledgeable and helpful. Everyone in the dealership was friendly and Bob even bought us lunch! I really liked how they laid out our options; purchasing vs leasing. It really helped up make a more informed decision. We feel we got a great deal and I love my Durango. The only thing that I would change is that it took about 10 minutes or so before anyone initially greeted us. Besides that, it was a great experience.
My salesman, Shayne Goodson, was terrific. We went through the whole process smoothly and effortlessly. The vehicle detailing that was done before I took possession wasn't all that great, but other than that, the service was great. I loved the fact that so many military veterans worked there.
Jack Yanisch/Sales did everything and more that we would expect from a sales person. He helped steer us in the direction of a lease, when we went in thinking purchase. Very professional and knowledgable! Brian Alba was very pleasant and thorough, regarding the finanace/leasing paper work. Austin Paja did an excellent job of explaining all the "bells and whistles" technology of a new vehicle. Vehicle was washed, vacuumed and dried. All people we came in contact with were very pleasant to work with. Note that Ford is not listed as an option below in the vehicle purchased box, so I chose Chevrolet just to get through the survey. Wrong dealership listed!! It was not the Lakeville dealership we worked with. You also didn't have the names of the people we worked with. You need to update the options....
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
The sales guy was OK, took me for a ride and explain a few thing about the car, not much. The experience with the manager was another story, he was rude and threat me poorly, he basically look me down and left without talking to me about options. Bad experience overall, first time they do that to me at a dealership.....
Had to have Tire Pressure Monitor replaced on a car we had for our daughter in Florida. They fit me in the day before we left and also told me there was a recall they'd fix also. In less than 2 hours, the car was fixed and ready to go. This was an A-1 experience in my book. Knowing our daughter's car is safe again makes these parents happy. Thank you Polar Chev!
Great service on my new Chevy Colorado. team was friendly and efficient- though I did not purchase my truck here I will definitely return for all my services
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