Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
We have purchased several vehicles from Shields. We always have a good experience. Pete and Butch were great all through the purchase process, very professional, knowledgeable, and friendly! Would HIGHLY recommend Shields in Paxton!
I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
I came to trade in my car and lease a new one. The service was exceptional. Everyone was very friendly and they went out of their way to make sure I got what I wanted. They worked with me to get the monthly payment I was comfortable with.. very pleasant experience overall and I am very happy with the car!
Went to Coughlin Hyundai in Heath on 10/27/18 to test drive a 2019 Sonata and look over a 2018 Sonata Limited 2.0 Turbo that was on showroom floor. Plan was to get a 2019 Limited in the Spring and order what we wanted for color etc. Being a 10 year Sonata owner we were satisfied with Hyundai.
We were met by Chip Price, sales associate and we first off saw the most beautiful gray Limited on the floor and it was getting serious. Chip got us into a Sport Sonata 2019 and loved it on the test drive.
Chip went over the many great features of the 2018 Limited and we were sold on it. We decided to get some numbers. With the great deal we were given on the Limited, we closed the deal.
I went back the next day after all financing was finalized by Jim Brown and signed the paperwork. Wife and I returned a few days later to pick up our awesome car(after Polysteel Coating applied). Chip spent over and hour going over the techy stuff with my wife and I so she could feel comfortable since she will be primary driver.
Chip and Jim were 5 star from the get go. All personnel were friendly and greeted us each time we came.
Looking for a new car? Head to Coughlin Hyundai Heath and you will never regret it.
My parents bought all of their cars through Wilmes for a pretty long time. After my parents passed, I ended up having to sell mom's camaro back to them per her probate, and Randy Hamm oversaw my first new car purchase. Since then I've had two more brand new cars. Nobody has given me the treatment Randy did, till about a year ago. I moved away. My little old wireless company I worked for doesn't exist in Tampa Florida. I'm looking at you US Cellular. No, you can't get calls on their network here either lol. Anyways. Instead of selling phones, I decided to sell cars. 1/2 of my success I blame on stubbornness. The rest, that Wilmes customer service that has stuck with me all of these years. People! You want to buy a car here! If you're in Altus Oklahoma there is no reason not to! If I could, I would fly home for my next Camaro and drive it back down here. (I don't sell Chevy, but I'm a Chevy girl. Shh!) I'm serious when I tell you that the rest of the world isn't going to give you small town service. They're going to forget you when you leave. They're not going to remember your name. They're not going to send you cards and cookies and make you feel valued. I mean, some of us will. Thanks for showing me the way Randy! Big city volume stores love down home country girls. Lol!
Todd Rust does a fantastic Job! Always keeps me informed upfront as to repairs and cost as well as time frame for completion. Everyone I have dealt with at Karl Tyler goes above and beyond! The multi-point inspections as well as a nice clean vehicle are a welcome bonus. I would recommend them to anyone, and have for vehicle purchase and product support
Bought a Kia Sorento from Rachel at Fuccillo North Port. The dealership was very clean, inviting and the people very customer friendly!! From the moment I first started looking for new vehicle they were the best. Didn’t give harassing phone calls just simply a check-up phone call. Loved the car and the way I was treated. Rachel was extremely friendly and explained all the options I could get and really listened to my needs and what I wanted. Bobby in finance was also great!! He explained all warranty options but didn’t push on them. Best place to buy a vehicle in my opinion. Great experience and free gifts were great too!!!
Kingman Chevrolet made the car buying process hassle-free. Friendly, knowledgeable staff made this process a great experience. Chuck Myers helped find a lender that provided the best deal at the price I was willing to pay. Annette Allegra's Jeep knowledge and excellent customer service helped me understand all that the Jeep Wrangler had to offer. Thanks Kingman Chevrolet!
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