I had a very good experience with my salesperson, Erik. He was attentive, not pushy, and seemed to have my best interests at heart. I do wish everyone there was as responsive as he was, and answered my questions when I asked them (the finance manager we were using and Erik were off on the same day, and we couldn’t get anyone to return our calls). We did buy a car here, so overall a good experience. On a side note, the service department needs some work, as they are grossly understaffed and made me feel like I should go somewhere else to get our other car serviced.
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
I have been dealing with Country Chevrolet for a number of years. Last June we bought a new Silverado from Bobby Soutter and the deal was great, I got a good price for my old truck and a good price on the new one. We decided to buy a new Chevy Malibu so we went back to Bobby and again we made a great deal. Bobby will find rebates and discounts to give you the best deal possible. He worked hard searching for discounts and saved us several thousand dollars. I have bought several vehicles from Bobby and if I buy another one it will more than be from Bobby Soutter. The man has 16 years experience and waiting for your call.
I take my truck to Steve at Country Chevrolet to have my truck serviced. I always go to Steve Chipman because he has been the man when I need service. He is a person that will answer your questions and give you excellent advice when asked. He answered a question concerning warranties and I took his advice. When I had a problem with my A/C on my truck and because he explained why extended warranties were a safety blanket, the A/C was covered because of what he advised me to do. I will not go to any of the other service agents. The others are good but my preference is Steve Chipman.
by Russ "Downtown" Brown from Warrenton, VA
July 5, 2018
Great easy transaction with Russ "Downtown" Brown. Honest, straightforward and simple. First time ever in a dealership where I did not feel like they were simply trying to wear me out. Deal with Russ and thank me later!
Kevin Smith was very helpful, he found the perfect Truck for us. Country Chev is a dealership willing to listen to our concerns and our wants. We did not expect to buy on our first trip, but we did just that and are happy with the product. We feel we were taken care of and we received a more-than-fair price. I highly recommend this dealership and will use it again.
Glenn @ the credit center made this the quickest and most enjoyable car purchase I have ever made. He and Dave made you feel comfortable and made sure you were happy with your purchase. The process was flawless. Thank you again for a great experience.
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