Tuber was extremely knowledgeable and professional. I definitely will be a returning customer thanks to the attentiveness of your employee. The atmosphere was clean and everyone Ihad contact with was pleasant.
I do not normally do reviews unless service is awesome or very very poor. So anyway if you are looking for a friendly, no pressure and willingness to please this is the dealership to visit. As most may say I can be hard to please as I know exactly what I am looking for what I will compromise on and what I will stand firm with when it comes to purchases especially vehicles. So I had been looking around for the vehicle I wanted (FYI I will be paying cash no financing) locally with no one wanting to work with me on price which I will not give on once I decided how much I want to spend so next I was thinking of going to Shrevport but wanted to visit Jim Taylor first which I am SO HAPPY that I did just that. Here is my experience from beginning to end with the most awsome salesman 'Dante Ferrand, Sr." greeting me upon arrival and listening to me as I told him what I was looking for in my new vehicle. So mind you it is extremely hot with Dante having to work outside to assist me along with my pickiness with the most pleasant attitude as we look at many vehicles then I found the one I wanted but someone was going to call that day to let the dealership know if they were still interested. Now, at first you would think that they should sell to the person there with the money but one of the reasons this place is so great is they actually said by their word literally. Well the next thing I know is that the manager Erik Etzel whom is another awesome staff member found me exactly what I wanted and sold it to me at an awesome price. So instead of dealing locally I will be back at Jim Taylor when I need to purchase another vehicle and referring them to everyone. Thank you Jim Taylor for caring about customer care along with quailty with out the huge pricing.
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Glen, Adam and Josh were great while addressing my repairs on the 2012 GMC Acadia they all should be commended for there outstanding service. Especially Josh for take very good care of us during the time our car was in for repairs. Thanks for the loaner car during the repairs.Everything was done as promised. Thank to all, Jim and Becky Fox
I highly recommend this service department for vehicle repair, even if you don't own a GM product....The facilities are clean, the personell friendly and the service department awesome....Charles is the best mechanic on the planet and Erin is the best service writer.....Any service I need is handled flawlessly. This dealership will be at the top of my list when looking for a new Chevrolet..
Ed did an excellent job he made this process very easy I would come back again and again I was actually a customer in 2007 and he made the process very simple we did most of it through phone calls and text messaging and I couldn’t be happier I will recommend him over and over again
Great staff/ great service/great deal/great car!!!
by Rose Cutaia from EHT
September 13, 2018
Sergio was a consummate professional. Knowledgeable, friendly. I felt informed, not pressured. Answered calls and texts even after the sale. Great experience from showroom to paperwork. Have told many people!
I have purchased & leased many vehicles. Paul was very Relatable & Professional & confident in his brand, asking appropriate qualifying questions. He easily identified my needs & put me in the right vehicle. He made me feel valued & allowed me to ask questions without feeling rushed. He also showed me the quality of the Infiniti brand; giving us the tour and shouting out the features that would be part of the future services I would receive as an Infiniti customer. I truly felt special and appreciated. I have a choice where I spend my hard-earned money and I was confident that I was spending my money on the right product for me. Joey was very thorough & competent - he really made the F&I process simple & efficient. All of your associates were friendly and made me feel welcome. I look forward to a long relationship with the Infiniti family - Thank You!
The people at the Infinity dealership in Stuart are Customer Service Oriented. They work with you depending your needs and budget. They give you advice.
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