I needed an oil change and asked to have my brakes checked. It was found that I needed front brakes and another repair. I had been hearing noises and they found out the reason. Thank you for calling me with the added charge before doing the work and doing the work in one day.
A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
We’ve been through so many car dealerships that were so negative that we had a specific amount to work with. The others were pushy and all about the money. Michelle is God sent! Even tho I had to cancel on her once before she was still so eager to help my mother and I find a car! She was very patient and so flexible.
I would definitely refer as many people as I can to Michelle at Bob Bell! Thank you guys for being a gem!
Very helpfull. They really like to help, and look forward to make you feel comfortable while you are waiting for the paper work. I went with a rental car and they offer me transportarion to drop off my rental.
Chris did an amazing job with assisting me. He was very patient and did not rush me and that was an amazing quality. TBH, I wasn’t sure if I’d ever give this location another shot after my first experience, but I am glad I did.
Justin Meisenhalder was good and knowledgeable. We did not purchase today we are still looking. This is for our son when he comes come. We will definitely be back before end of the year to purchase his car from Justin M
I had a stress free easy experience with this Ourisman Chevrolet. Ease of appointment scheduling, professional, courteous staff, clean facilities. More than I could have expected.
Quite the contrast from Marlow Heights.
Thank you MEDRIC!
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Gary went above and beyond to make sure that all of my needs were met. He was accommodating and invested in helping to ensure that I was happy with my purchase. He was great to communicate with, trustworthy, and prepared to answer any questions I had. Overall great experience and I wouldn???t have had such a positive experience without him.
Professional service I woke up this morning looking to get s
by John Rissa from DealerRater.com
November 19, 2018
I woke up this morning looking to get some tires for my 2015 Chevy Silverado I came by Ourisman Mitsubishi and Used Cars Howard Embden came out to greet me and we talked and I ended up purchasing a 2018 Mitsubishi Outlander GT I had a really good experience and I???ve got a really good price. Howard was very courteous and Polite Iam a proud owner of a 2018 Mitsubishi Outlander GT
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