NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
Was a Great buying experience. Sales Associate was well informed about he product he was selling. Especially since he was 19 yrs old and it was only this second week in the position. He did a very good job at not being pushy and sold his product. Also the over all dealer (Apple Valley Chev/Toyota) seem very well organized and was very friendly. I felt like I had control of the buying experience, I have been at other dealers in the past that make you feel like you have no control even though you are the consumer. I would buy another car from this Dealer and most likely will in the future.
What other dealer literally walks you through the facility and shows you where all the service takes place and how to make your "free" service appts( 2yr worth of free main, from Toyota). I was really impressed because they made you feel like they really wanted you to come back. they did not want to just sell you a vehicle and get you on your way..
The Financing was also a breezy...I wanted to use my credit union and they were all for that ..filled out all the paper work and they let me take the car that evening on a promissory note. Wow what other dealer lets you do that??? Brought them the check he next day and the deal was done.
Thanks Apply Valley Chev/Toyota
My buying experience at Apple Valley Toyota.......
by Thomas Calamia from Inwood, WV
November 6, 2018
Jason made my car buying experience very easy. Buying a new car is stressful, but its something you have to do. All went smooth and I was out the door in my escargot in a few hours. I would recommend Apple Valley Toyota to my friends.
I can not say enough good things about RANDY in Parts Department, or Larry in Service department... their customer service reminds me of the Mom and Pop places of the 60s where you were not just a customer but a friend. Although I never met my mechanic, my vehicle is ALWAYS repaired correctly! This is where I go to buy and service my vehicles...!
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
We've been looking for a Suburban with specific options and color combination. David Harrison never gave up the search until he found the perfect one! All of our boxes were checked and it's beautiful. On top of finding our perfect Suburban, we got an outstanding trade allowance for our Tahoe. We couldn't be happier.
I stopped by Fitzgerald on the way home bfrom looking at two other dealerships. As soon as I walked in the door I was greeted warmly by Jason Seville. Over the next week I came back three more times, and Jason could not have been more helpful. He reached out both via email and text to help me understand the options. He even stayed two hours past his work day to meet, talk with and take a test drive with my son, who loves cars and had a great time. I found the car I wanted at the price I thought was fair. Great job Jason, and Mario and Jamie as well, who made me feel glad to be there.
awesome choices, easy to deal with & straight forward from the get go. I got my new Eclipse cross at great price & payment. Was worth the 2 hour drive. I recommend this dealership and their staff. Thank you Renn Kirby Mitsubishi
I didn't buy from this dealer, but would have most definitely if i lived closer. John was super friendly and extremely helpful. I would very much consider this dealership in the future.
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