Kia Parkside, Colton, JT, and Matt were nothing short of a blessing to me. I was extremely nervous about purchasing a new car, but they made my experience painless and were very patient with me. Oh & I love my brand new Kia Soul!
I had an awesome experience with Knoxville Beaty Chevrolet. We were helped by Roger Williams and he was amazing and extremely helpful and friendly! I would absolutely recommend to my friends or family looking to buy a car.
Exceptional buying experience. Roger Williams was my sales contact. Very professional, NEVER pushy like so many sales I've experienced elsewhere. He was always willing to pause and answer any question and made sure every question was thoroughly addressed. If he did not have an answer, he never bluffed. He found someone who could confidently provide the answer. All staff was positive, friendly, helpful. Roger is especially upbeat, optomestic, and sincerely intrested, not in just the sale, but the whole family as well. He took time to visit with every child in the family and answer their questions as well. This was truly a remarkable buying experience.
Salesman (Roger Williams) was excellent!!
Detail shop did not do a good job of detailing the car. Windows were not adequately cleaned--soapy water stains were left on running boards, tires were not cleaned. I still do not have my complete set of mud guards--awaiting a solution to that problem.
Alex Fountain/Mike Rudder Beaty Chevrolet, Knox,TN
by CAS VolFAN from Knoxville, TN
September 1, 2018
I would like to applaud Alex Fountain, Mike Rudder, and Beaty Chevrolet in Knoxville.
I have only purchased cars (spare 1) when my previous car would no longer go 1 mile. Such was the case in June of this year. My car had been towed more times than AAA would cover!
I don't enjoy the car buying experience. But I have to say, Alex Fountain and Mike Rudder actually treated me the way I wish all car dealers would! I was looking for specific things in my new car. They took the time to find out what those things were and there was no high pressure sales tactics and they answered all my "weird" questions. I actually WANTED to buy a car from them!
Thank you so much Alex and Mike! I have never had such a positive experience looking for a car. Even though I didn't find what I was looking for, I will DEFINATELY recommend Beaty's Alex and Mike. You both are A #1 in my car buying book and I will never forget that! **Thank you!**
My review was my mistake didn't allow enough time for a response! I apologize to Erick and Kyle for posting that report. Overall I a am very pleased with my purchase, this is my second Ford edge, came from 45 miles away to choose this dealership because I would drive there to have my 2014 edge serviced! These men were very polite and knowledgeable with there vehicles. I would recommend anyone looking for a edge titanium to drive one before buying elsewhere. Luxury on 4 wheels! Real pleased ! Chick
Thank you Mike Ingram for your hard work of placing us in our new vehicles this weekend! My husband loves his New 2018 Lariat 4x4 F350, My daughter loves her New 2018 EcoSport but, I am far beyond in love with my 2018 AWD Edge. The time you spent on our family to ensure we chose the perfect 3 vehicles was amazing. We are very appreciative. Thank you.
I also would like to recognize Erich Spence for working the numbers to ensure we got the best financing available for all 3 vehicles, Jeremy Kerley & Matt Parker for making the paperwork smooth and easy.
So my Review is off the charts for AMAZING. If anyone is reading this and is wondering if they should stop by.. I say YES Stop in and ask for Mike Ingram.
East Tennessee Ford; Nothing but the best!
We went to the dealership to trade in our Journey. I told my husband before we got there “I sure hope we don’t get a true salesman. I truly dislike “salesman”!!!!
To much of our delight Ben was our salesman and he was a delight to work with. He listened to what we wanted. He made suggestions. He didn’t dismiss the little lady like most guys do. I woukd buy my next car from him.
Nate worked with me for over 3 weeks, over the phone considering I live in Colorado, to find a car. If you had a 10 star rating I would give him that! He was kind, considerate, courteous and most of all very, very professional. I will continue using him when I need a new vehicle and so will my family. We have purchased 7 cars from your dealership and he has been the best salesman by far! I appreciate him and all his hard work to get me into a GREAT jeep, like I've always wanted!
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