This was my husband and I, second purchase with JT Kia within a year and a half. Leon Logan made the process quick and easy. He didn't try to force anything on us. We told him what we wanted and he delivered. Thank you Leon and JTs Kia!!
The Hendricks Chevorlet Team,Nathan,Brice,and Tim were helpful and made our purchase100% satisfied. They all make sure you are comtfotable,like family and most all that you leave smiling.I would rate this team as a 10 for customer service.The whole Team.
I went there to get a used Jeep Sahara but after working with Darious and Isiah we left with a brand new 2018 Jeep Wrangler with all the perks my husband was looking. Dariouswas o very new , I believe his first couple of days in the job was amazing . He was very nice and knowledgeable and the things he was unsure of he made sure to find us the right answers . Isiah who assisted Darious was as great !! He helped to work with finances to make the deal happen . It was a great experience. The General Manager my apologies for not remembering his name was very helpful and even got me some ibuprofen when my back pain flared up . Every one was helpful . I highly recommend this dealership.
I left there thinking it was the best experience i had ever had buying a car. Now i feel i got screwed over. No one will return my calls over an error made on their part. Very disappointed. I thought i had fpund the perfect dealership
This is car number three personally from this Hendrick dealership. However, I daughter and son-in-law came from Fort Benning, Ga, to purchase from this same dealer. Their service level is a plus for Chevrolet as they treat each Buyer as if the are the only client that they are working with at the time of purchase. Did I mention that I live in Accokeek, MD and this dealership is in Monroe, NC. Awesome Team Zack was a sales person.
I trust Mike Bernstein completely. Have been dealing with him for several years in the servicing of my old Cadillac & my wife's Corvette. (truth be known), my trust in Mike was a major contributing factor in my last car purchase from Hendrick Monroe.
Mike was friendly and very knowligable about the cadillac products. He helped us with all of the time needed including 2 test drives with the SRX and an XTS. The only problem was the pricing on their SRX. I bought a 2015 SRX frrom another dealer for less than they wanted for their 2014. They had comparable miledge plus the 2015 was in thee right color.
Everyone there was so professional and friendly. I am a forever customer! Effrin, Nathan high and mike yermack were all stars! Thank you so much for all you did for my wife and myself. I couldn't be more pleased!
This was probably the best car buying experience I've ever had! Everyone was very helpful but I have to say Jared was an awesome salesman, very personable and professional! He answered any question I had and took great care to explain everything to my son about his new car! It was a surprise to our son and Jared took the extra time to make it special when my son arrived at the dealership to see it! My husband and I would definitely recommend this dealership to anyone!
Worked with Tony Mitchell in sales which was facilitated by Stacy Fredricks in their internet sales group. This was my first new car purchase. Tony was very helpful in walking me through the process and in making sure I had the right truck for me. Only negative was the process was just a bit slow but that was just a result of other customers late in the day when I was wrapping things up. Other than that, very good experience and got the exact truck I was wanting!
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