Just had to take time to rave about the service we have had at Shepherds. We have had routine service, warranty work and now estimates and body work done to our 2014 Chevy truck. Everyone was so friendly and helpful. Made us feel like a customer instead of a problem. And their facilities while you are waiting are awesome. So thankful for such a great dealership so close to home.
Shepherd's is not only a great place to buy a vehicle. They also have an outstanding service department. There is definitely something valuable to buying from a locally family owned business. It's right here in our community and their generosity is impeccable!
I could not be more satisfied with Chase Anderson, Tony Barcus, and Jeff Bates. I recently purchased my first vehicle from Shepherd's and I will not buy or service a vehicle anywhere else. Thank you for being genuine and honest, and taking care of my wife and I throughout the sale. Bravo!
I was dreading buying a newer car but Troy made the entire process painless and easy! He will help you in anyway he can to get you into the car you want. I???ll definitely be returning when I get my next car. In the meantime I???m enjoying my 2017 Nissan Rogue. Thanks Troy and Concord Cars!!
This is our second vehicle purchase from McCormick. Tom goes out of his way to ensure you're happy with your purchase. With both vehicles we took up to three weeks to research everything before putting any money down. At no time were we ever pressured to buy it immediately. Tom stayed in contact for any questions we had and made sure all of our questions were answered thoroughly, even if it meant having the service department look it over. While we only dealt with Tom directly for the purchase, we did also chat with other staff including the two owners and they were all incredibly easy to talk to. We've found our permanent dealership.
Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
Everyone was great! There was no hassling or game playing. Chad was very helpful and outgoing. Ben was straight forward and Derry worked very hard to insure all documents were properly completed as agreed. I would highly recommend Columbia City Chevrolet in IN to my family and friends. OUTSTANDING JOB EVERYONE!!!! 👍🏿
I recently had an accident where my truck was totaled and I was looking at used trucks on car fax. Jason Barnes was great to work with through the entire process. He emailed me and I told him I wanted to test drive a truck I found online. He was very patient and was willing to help any way he could. I actually test drove two trucks and bought the second one.
Jason is a super nice guy and he answered all my questions. I’m not sure who was more excited me or Jason! I will recommend Jason and Bart’s Car Store to anyone who is looking for a truck! Everyone that helped along the way to getting me in my new F150 I thank you very much!!
Almost makes me want to buy a car every day. Our sales guys Felipe and Brian went over and above to get us the best possible deal they could. Working with Brian in the finance area was smooth and professional.
I have been with this dealership for 50 years in Elkhart and would not plan to go anywhere else. Great customer service and quality cars.
I would recommend Naquins to anyone that asks me about their service and cars.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, you are amazing!! Thanks to Hari also for the finance help.
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