My experience was amazing! I dont have good credit, and was nervous, but everyone was so friendly and down to earth it made my car buying experience so much fun! Im in love with my suv (nissan rogue.) Randy really took the time to work with me and explain things, were upfront and honest, and i feel i got a very good deal. I will never go anywhere else to buy a car. Randy was amazing, and I feel they are prob all great, was up there for 2 hrs and talked casually with most the guys there and it was a very friendly atmosphere. I'm an EXTREMELY happy customer!
As most car buyers, I was questioning my decision about which vehicle to purchase. Brandon spent a lot of time with us one day working numbers while his co workers entertained our 5 yr old! Then we left to test drive a vehicle somewhere else, to make sure I didn't like it better! We were pleasantly surprised when Brandon offered to meet us on his day off to make the deal happen (the only day my husband and I have off together). After receiving horrible customer service at Coughlin Toyota in Heath, Brandon was the light at the end of the tunnel! lol Thanks for your hard work and great customer service!
My experience started out good. The car salesman was great. Then everything went downhill. The guy who does the paperwork seemed upset when I didn't get any additional warranties. I thought my car would be washed and have a full tank of gas before I left, but I was wrong. Also I was forced to pay for a temporary license plate because no one could get the screws out of my old license plate. This was just a ploy to get more money from me. When I mentioned all my problems in emails I was ignored. When I tried to call them, I was left on hold or hung up on and no one ever called me back. Once you pull off the lot, they don't care about you anymore. I would not recommend anyone to buy a new or used vehicle from them.
Bill Matson has been my saleman for 20 + years he is honest and trys to get you the best deal he can i shop nowhere else i consider him a friend not just a salesman thanks for the truck Bill love it Randy
I shopped around several other dealers honda, toyota, etc. before stopping at a Taylor/Nissan dealership and I can honestly say that they're sales team ( Mike Vidmar) was awesome. They were completely honest with me about what my payments would be giving me a ball park number that was only off by a few dollars even before checking my credit. Getting approved was extremely easy. I am extremely impressed with their service and friendliness. I will definitely be going back any time I purchase a new vehicle.
Cliff made buying my car easy and effortless. He made himself available for questions or concerns at anytime. He was prepared for my appointment so it was not an all day process like other dealerships. The Taylor team made me a loyal customer.
Needed warranty work completed. Required leaving vehicle for two days. Coughlins provided shuttle service to and from Chillicothe. Repairs were completed professionally and without any cost to me. Highly recommend this dealer for sales, repairs or just plain window shopping if your in the market for a new or used vehicle.
Had the pleasure of dealing with Dan and Sonny. Both guys were great and very knowledgeable. They were also the most honest individuals I’ve ever met. Even after a screw up on their end they honered the price that they quoted me. I’ll be a life long customer of Taylor’s.
I recently purchased a GMC Terrain from Coughlin and it was absolutely the best car buying experience I have EVER had. Shanna, the saleswoman, was absolutely the best. She was professional, yet I felt like I was sitting there talking to a friend. She is an absolute gem! I was literally in and out in less than two hours, test drive, financing and all. I didn't feel pressured at all and everyone that I came across at the dealership was super friendly, helpful and wanted to make sure I was COMPLETELY happy with my buying experience. I will DEFINITELY go back to Coughlin and refer my family and friends there!!!!!
I really like the service department at coughlin GM service in Circleville Ohio. They are well trained and courteous. They had to order my parts and still got the repair done the same day and maintained contact with us. A great crew.
They did a great job thats why I have my cars serviced there and where I buy my cars
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