So pleased with the service from Mike Molsteads! They went above and beyond after I received inferior work from a different oil change service provider, and got me back on the road. The work was done under warranty with no issues or haggling. I cant Express how thankful I am for your help, quality of service, and end result. Thank you!!
I have owned 5 previous jeeps before this one. I looked across the country for the right Jeep. This dealer did not haggle me and went out of their way to make the deal work. I drove 2.5hrs to see this Jeep and was scared to get an unwanted surprise, but instead I learned I was getting an even better deal than I expected. The Jeep was as advertised and everyone at the dealership was friendly and honest. I even had my wife talk to the finance guy via FaceTime since she was not able to join me in person. We were both very happy and pleasantly surprised by the experience.
The recent remodel was a bit of an inconvenience originally but now that it’s done this is a lovely place to have your vehicle serviced. The waiting room is nice and large plus the overhead screen showing the works in progress was a nice touch and let’s not forget the friendly service techs and other personal there.
We have made three purchases at Molstead's and have been very satisfied each time. They have a good selection of new and used vehicles. Their staff is always friendly and they work hard to meet your needs and wants without being pushy and overbearing. Nice to know we don't have to drive out of town to get a good deal.
Excellent from start to finish in that department in Charles City
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