I was dreading buying a newer car but Troy made the entire process painless and easy! He will help you in anyway he can to get you into the car you want. I???ll definitely be returning when I get my next car. In the meantime I???m enjoying my 2017 Nissan Rogue. Thanks Troy and Concord Cars!!
Friendly and great customer service. Highly recommended if you're looking for a new vehicle for a great price. It was great to be able to take the vehicle home for a few days before deciding on a purchase to make sure you love what you're buying.
Almost makes me want to buy a car every day. Our sales guys Felipe and Brian went over and above to get us the best possible deal they could. Working with Brian in the finance area was smooth and professional.
I have been with this dealership for 50 years in Elkhart and would not plan to go anywhere else. Great customer service and quality cars.
I would recommend Naquins to anyone that asks me about their service and cars.
Just had to take time to rave about the service we have had at Shepherds. We have had routine service, warranty work and now estimates and body work done to our 2014 Chevy truck. Everyone was so friendly and helpful. Made us feel like a customer instead of a problem. And their facilities while you are waiting are awesome. So thankful for such a great dealership so close to home.
Shepherd's is not only a great place to buy a vehicle. They also have an outstanding service department. There is definitely something valuable to buying from a locally family owned business. It's right here in our community and their generosity is impeccable!
I could not be more satisfied with Chase Anderson, Tony Barcus, and Jeff Bates. I recently purchased my first vehicle from Shepherd's and I will not buy or service a vehicle anywhere else. Thank you for being genuine and honest, and taking care of my wife and I throughout the sale. Bravo!
WE HAD A GREAT BUYING EXPERNCE THE GUYS TREATED US LIKE FAMILY. THEY DID'NT HAVE THE CAR THERE BUT FOUND IT AT ONE OF THE OTHER LOCATIONS. JUST WHAT WE WANTED AND THE PRICE WAS RIGHT WERE WE WANTED TO BE.THE WIFE LOVES HER 2014 EXPLORER, HAPPY WIFE HAPPY LIFE. THANKS GUYS
First let me say that I know nothing of vehicle repair. I drive my car , that's it. It's extremely refreshing to be treated respectfully and provided with information concerning repairs that I can actually comprehend , both of which have happened with each of my dealings with Deals On Wheels service center in Dowagiac Michigan. Excellent repair work , fair pricing AND a genuine concern for the safety of the driver! This sounds like one of those reviews that the business writes for itself doesn't it? It's not ! I'm a real customer and I am truly this impressed this business's service center . I haven't purchased a vehicle from Deals on Wheels ,so I cannot speak on that part of the business.
Called various places, dealers for a 2013 Chevy Equinox right front turn signal bulb replacement having tried and been unable to reach bulb myself. I had purchased the bulbs previously. The quoted price was met in an excellent time period.and the service tech was great as well as the service administrator Terri! I have had my 07 Buick Lucerne CXL serviced at C Wimberly since 2009 approximately but will have my Ford 150 serviced there from here on in. Thank you, Larry Collins
I brought my truck due to it having a flat tire. I brought it in to the service department and they confirmed I had a flat tire. I picked up a nail somewhere along the road and it was in a spot that a patch wouldn't hold the tire. Kenny from the service department said he would have to order me a new tire and it would be in a couple days. They put on my spare tire and I went down the road. I called on Monday 11/12/18 to talk to Kenny to see if my new tire came in. The tire came in but it was the wrong one. The tire had black lettering on the new and mine all have white lettering on them. Kenny had to order me another tire and I had to come in on Tuesday 11/13/18 to get it fixed. Other than ordering the wrong tire, service was great at usual.
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