Austin was great at helping us find what we needed and he was very honest with us and spotted things we missed. He worked hard at getting our truck when it was high demand for that truck we were interested in. Thanks again for our new ride and the great customer service and a great price!!! :)
This is our 3rd vehicle we have purchased from Brodhead Chevrolet Buick and will keep coming back!
I had recently serviced my 2013 Buick Enclave and as always was more than pleased with my service visit, it was an unfortunately unexpected visit, but they were able to get my vehicle in right away and provide me with a loaner for the duration of my repairs. They were very prompt and even went above and beyond the normal expected service at the time.
I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
I drive over 40 miles to have my vehicle serviced in Mt Horeb because they bend over backwards to make sure my expectations are met. We were in Utah and I had an issue with my vehicle. We called back and talked to Steve in Mount Horeb and he was able to have our problem fixed under warranty. The dealer in Utah didn???t even bother to check his computer to see if there was a recall. This is the kind of service I always get in Mount Horeb. They are the best !
A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
Suggestion to replace front brakes was a good one, found during an oil change. Brake work was done professionally and within a couple of hours after work was started. Great job by all of the Bergstrom Team. I am a pleased customer.
Recently, I purchased a used Chevy Cruze for my son to commute to college. Jason Cook helped with all the details and he was very helpful in accommodating our needs. He was very knowledgeable about the car and very pleasant to deal with. I will definitely comeback when I want to purchase another car in the future.
Well done Jason!!
Our experience was not particularly pleasant. The salesman didn’t really seem to listen to what we said we were looking for. Quite high pressure. I’m not anxious to return.
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