I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Bought a 2018 Equinox LT AWD. Was told it had fog lights ( looked like it did) Only to realize when I needed them later on that they weren’t there.... still waiting for a response from the sales manager And the sales person who sold the car to me. Both tried to tell me at first that the head lights are HID and are replacing fog lights.... I wanted fog lights and i wouldn’t have bought the car without them. I’m very disappointed that the communication (via phone/ text) went just silent without any resolution from either employee of this dealership. I do find this rather unprofessional. I do like the car, but it’s not complete.
I would like to think Clay Morris for the exceptional service he delivered when I was shopping for a Dodge four-wheel-drive 3500. After telling him what I was looking for he had a vehicle lined up for me to test drive, then ran the numbers the next day, and also made the purchasing of this vehicle pleasurable. He even emailed me the credit app so it would help expedite the process. Today he had the paperwork ready for me to sign because I personally fill my time is valuable. One top of all that my other Dodge ram I purchased from Steve White years ago had a recall on the air bags, he lined that up to be fixed the same time I was purchasing my new truck so I did not have to make another trip. Once again I can not stress how easy this experience was thank You again Clay Morris for the service you delivered!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.