In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
We drove 455 miles to purchase our 2018 2500hd. Staff was excellent. Service was great. Finance was a little tricky with my excellent credit the intrestent rate they offered was high but we did come to an agreement. Salesman was great and had everything prepared upon arrival. Overall excellent place.
What a great place to get a car. They really have great people working there. They are so friendly and helpful and the place was so clean. They really take pride in their work. Plus Tommy Boston stay late to help make sure we were comfortable with the new car. He will always have our business.
Denny and everyone at Freeland were friendly and helpful. Communication was straightforward and the entire experience was frictionless. I would definitely recommend Denny and the dealership to anyone in the market for a new or used car.
Attentive, helpful, positive car buying experience
by OM123 from DealerRater.com
November 25, 2018
I was looking for a Subaru and found the perfect one here at Freeland and when I called to talk pricing, Tommy Poston helped me over the phone and then later that day when I was able to get out there. He was attentive to my requests for my car and answered all my questions. He even let me take the car for two days to give it a whirl. Obviously I loved it because it???s now mine. So go see Tommy at Freeland for a great experience.
This was the most pleasant car buying experience I have ever had. Tom Poston was extremely pleasant and easy to work with. I really felt like we were working together, which is different than anything I???ve experienced before. Will be going back there from now on and so will my family! Thanks Tom!!
Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
Best experience ever in purchasing a vehicle. Everyone we delt with went out of their way to help us with the purchasing experience. Our salesperson Melody was absolutely the best! Highly recommend this dealership if you???re looking for a car.
Josh was easy to work with and doing a 3 car deal is not easy! He took the time to make sure all 3 vehicles I was purchasing were what would be best for my family. So far I’m pleased with this dealership!
I had a slight problem with the side steps for this truck but once it was brought to the attention of my salesman, Darren, it was dealt with and resolved promptly. I am very happy with my experience with Stan McNabb Chevrolet and would highly recommend them to anyone looking to buy a new or used car or truck. Ask for Darren. He will treat you right.
I bought a used vehicle from Darren and it was a very easy process. The staff was very friendly and eager to make the sale easy and worth while.
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