Great Experience ! Sales man John Marquez was so friendly answered every question I has text me several times to give me updates ! Great is a great run down on car history ! Manger was very friendly explained all our financing details to the word made sure we understood everything . Will for sure be back to see them for our next auto purchase
I had a Great time buying at vaughn. Didn't feel like I was at a car dealership but more like I was at a friends house to pick up a vehicle. It was also a worth trip from clute, tx all the way to oakdale, la.. I will be returning to do business with Mr. Carlos Hartwell and his staff for all of my future vehicles.
I drive a 2004 Chevrolet Venture which was purchased at John R. Young Chevrolet. I was visiting my grandkids in Metairie last December when the engine overheated and the engine had over 191,000 miles on it. I brought it to a large mechanic shop recommended by Triple AAA. They recommended a new or rebuilt engine which would cost more than the van was worth. I contacted John R. Young's service department and they sent their wrecker the next morning all the way to Metairie to bring my van to their shop. It turns out the damage was limited to the head gasket which needed replacing. I am still driving the Venture and have put an additional 15,000 miles including a trip to Denver recently. No Dout About It - I will continue to do business with John R. Young Chevrolet and you should too!
I have repeatedly been a customer at John R Young over the past 20 years with no regrets. I have dealt with the sales staff, service department and body shop over the years. I have always received excellent customer service and superb vehicle maintenance and repair. Most recently my vehicle was hit from behind. They made the whole ordeal stress free as they perfectly repaired the damage including the paint job and dealt directly with the insurance company for me. In addition, my car was ready in less than 2 days. This dealership will always get my business.
Well Jane if you aren't satisfied. I call sour grapes! Great dealership. No pressure ever, Service department always fixes ONLY what you want fixed. Why drive out of town to get a Chevy or GMC? I live in town. I keep all my business local. Support your own. Anybody can type words on a web site. Those people are honest, friendly, and I'll never buy or deal with anybody else.
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