Smoky Jennings in Palmyra has phenomenal customer service. I went in for an oil change and was told the 4th oil change was free. I was shocked but pleased and when they brought my car around it had just been washed. Wow-I was impressed with their customer service.
They continually exceed my expectations!!! Amazing employees and service!!!!
As a side note, the woman I met while waiting was from Godfrey which is approximately 50 minutes away and she ALWAYS comes to Smoky Jennings because of the great service!!!
We both appreciate great customer service and I know I'll will definitely buy my next vehicle there!!!
The best truck I have ever owned
by SDCARICK from San Diego, CA
January 11, 2019
It has everything you can expect in a truck, seats 6 with plenty of leg room. A tool box under the rear seat. And lots of cargo area.
We took our 2015 Buick LaCrosse for Service (oil change) at Green in Jacksonville. Completed in less than an hour. They pointed out worn tread on the tires. We ordered new tires which arrived the next day. Schemed appointment for the following day. Again, they were very efficient.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Green Chevrolet in Jacksonville, Illinois has a great service department. I had issues with my car right before Christmas. They got it in the shop immediately, told me what the problem was quickly, and gave me an estimate to do the repairs. They had the car fixed quickly and it cost less than the estimated total. I would highly recommend their service department!
It’s the only pickup I’ve owned
by gewanna24 from Luther, Ok
January 11, 2019
It has plenty of leg room and comfortable. It doesn’t get very good gas mileage and I’ve only got 14,000 miles on it and the tires are wearing out.
Smoky Jennings staffs are awesome! They are really good take care of my truck while oil change and inspection.. Service dept came to me that found some issue with truck and they gave me options for repair. I definitely recommended to anybody come their business.. T H A N K Y O U!!
Best ride for the buck
by PARedeye from Landenberg, PA
January 7, 2019
Had a 2014 Silverado and loved it - just wanted to get the 6 passenger option in a LTZ with a Z71 package with larger wheels. The 2018 has this and much more (e.g. trailer brake gain, sunroof, rear camera, front and rear proximity alert, heated steering wheel, sliding rear window, auto dimming mirrors, etc.)
Always going the extra mile to assist. When I needed some new fuses, they came out and brought a tool and assisted with installing them.
It is easy to contact them, schedule appointment, and drop vehicle at dealership for service. I actually prefer Friendly Chevrolet over using my local garage for many of these service items.
Always been a Chevy fan.
by Small block mafia from Jefferson City Missouri
January 3, 2019
As always, vehicle was great to drive. Looks like a cats’s butt sewed up with a grape vine! How can the car company I have always loved screw the apperance up so very badly? I am done with my beloved bow tie since my first 62 Chevy. Very sad indeed! They have even managed to mess up the Camaro in its appearance after an excellent 2010 reintroduction. The grille now has to be shipped in by rail due to size and the competition with Lexus and Toyota. The 2019 HD truck will make most Chevy fans throw up a bit in their mouth at first glance. Every new vehicle I have ever purchased has been a Chevy or Pontiac. I am planing to just fix what I have until I pass. I would rather walk than drive most boring, identical, ridiculous vehicles offered today. Impala was the last decent car offered by GM. Sad!
Wonderful experience Billy Cowden exceeded in every possible way to make sure the buying process was a rememberable experience. Definitely will return for future business. Thank you! Oh btw I love my new Silverado!
Another quality product from Chevy
by Nate from Albany, MN
December 31, 2018
This is my 8th GM vehicle and 2nd Silverado. I've owned a few F150s and they don't compare in retained value, ease of maintenance, or reliability. I have every intention of buying another Silverado in a few years. My only real complaint is having to run the navigation thru your phone or thru ON Star as opposed to other manufacturers.
Salesman Dakota Suttles was AMAZING!
by Chris C. from Taneytown, Maryland
December 30, 2018
Underpowered with the good V8 only available only on bigger models, and as an added cost. The 6 speed trans is cludgy at times and tends to stay in too high a gear, making the truck feel even more underpowered. Limited and poor choices for gearing in the axles. Poor ground clearance in the front end. Steering wheel controls are also poor, unless you pay extra. After less than 3 months, the truck has been in the shop twice for a noise in the front end. The drivers seat also makes a popping sound when pushing in the parking brake to disengage it. No easy access to behind the seat storage in the regular cab. Pretty disappointed in this vehicle.
Don Day is the BEST Salesperson and Sean Farris is So Patient and Courteous when explaining the New Car Options.
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