Very courteous and professional sale by Mr.John Jones.The whole process of purchase went very smooth and organized.Finance manager is very proficient .Thanks to all the team to include detail man.i have never had such a pleasant experience purchasing from dealership as the one I experienced today.facilities are very clean ,and the inventory new and pre owned is the best to be found anywhere in the USA.
Bought my Acadia Denali 3 months ago at Smart and had a great experience then. This first oil change and tire rotation was quick, and they also addressed a minor problem that I had encountered by downloading a computer update while I waited - and quicker than they had told me. Comfortable waiting area and friendly folks.
This dealership is the best! The sales people are knowledgeable and will go out of their way to see that your needs are met. There is no pressure. They will do whatever it takes to see that you are given the best deal possible and are there even after the sale. Everyone is so friendly. You will be happy to deal with this dealership.
I visited your dealership last week and Lee Richardson was the salesman that waited on me. He was very knowledgeable about the vehicles that he showed me. He was very helpful and answered all of my questions. When I am ready to make my purchase I will contact Lee and buy from him.
Went in for a regular oil change- they had never rotated my tires in almost 3 yrs...and never balanced them or even aired them up evenly...this time they did and I had just gotten new tires...they rotated the tires, but did not balance or air them up evenly. I thought at least a car wash and vacuum was included in the service- especially for preferred members, but no. I just think they could do a little better with the quality of work and small acts of customer service go a long way.
Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, payment limit and he went out in the pouring rain and found my car. Everyone at Mercedes -Benz of Little Rock was very professional, kind and helpful. Made me feel like I was part of their family. Highly recommend.
We strongly suggest you go by Gerren Motors in England before you go anywhere else!! The process could not have been easier and the customer service and sales experience was like no other. These guys are purely out for you to have the vehicle that best suits your needs and your budget. There are NO high pressure sales tactics and you are treated like family! My husband and I will go to Gerren for all our future vehicle purchases!!
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