Great experience with Meredith and the staff at Edwards Motors. Meredith was easy to work with and wasn’t pushy during the process. We knew what we were looking for and what we could afford. We found it and were out of the dealership within 2 hours with our new ( gently used) car.
Overall I was pleased with the maintenance I had I done. Was a little upset with the back order of the module that had to be ordered. I know it isn't the dealership's fault, Chevy could do a better job on having parts available for a 2016 vehicle.
As usual the service department did a great job at getting my car serviced and the recall work repaired in a very quick time. I drive an hour and a half to have all the work done here as it's where I bought my car but I know everyone there and I trust I'm getting the best service available as well
I purchased a 2015 GMC Acadia from Edwards and had an excellent sales experience. My salesperson, Amanda Thompson, was with me step by step throughout the buying process. She explained each detail and answered all questions I had. I always do my research prior to buying, so that I don't have to ask a lot of questions (basically I know what I want as far as options, features, etc.). But she was still able to enlighten me on features of my Acadia that I didn't know. Go see Amanda at Edwards of Moultrie!
I scheduled an appointment and took my car in for routine service. I didn't have to wait but the service advisor said there may be a slight delay because they were backed up a little. But my service was completed within an hour. All the employees were very professional and courteous. Although I'm not a local resident of Ashburn, Mr. Parker greets me every time I bring my car in for service. Service is exceptional!
The Service Dept kept my appointment and did not reschedule me to another time (due to staffing/workload issues) as they have done previously. Although the Service Engine Soon Light on issue could not be addressed since it had gone out on its own, I felt good with the directions given to bring it in as soon as it occurs again so the codes could be re-read.
I had a recall notice and they got me in and out very quickly. Everyone was very professional and super accomadating. They made me feel very welcome.
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