I actually completed a deal over text messages with Casey before I even arrived. I told him what I could spend and what I wanted for my trade and he made it work! I also added a few things to my truck and the service department was excellent. I traveled almost 50 miles to get the salesperson and service I was looking for. I had turned down offers over a 3-year period that I just could not afford until Casey did everything he could to sell me my truck. I cannot say enough about this dealership. If you can't work with Casey and the service manager, you can't work with anyone. Really genuine good guys.
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
Called to see if we had a recall on our Cobalt,they confirmed there was,had to wait a couple days for parts,so we made appointment, dropped car off and work was done in the time they said,a bit of extra work was needed to make it right and they took care of it and covered it too. Thank you Brother's Chevrolet
I was notified of a recall on my truck, notice was very bright orange postcard type. could not miss this notice, made my appointment for the next day. bright orange card is a great idea could not miss it in the other mail. arrived for my appointment, paper work complete, have a seat, should be finished within the hour. corrective action completed within the hour, vehicle washed drove out one happy camper. great customer service
I never take my car anywhere but Pat O'brien Vermilion. This is where I purchase and service my cars. As far as I' concerned, they are the best and even though it is a bit of a drive for me, I just wouldn't go anywhere else.
we were hoping that we would be able to make a car purchase since we traveled from Elma NY to Medina OH based on the website and the phone conversation with had with Adam Singer. We are pleased to say that we were able to make the truck purchase and very satisfied with Adam
A exceptional dealership !! This is my fifth vehicle from them I will not with another brand or another dealership !! A special thanks to Ryan Conway and Rob and Donnie O'Toole for all they do for me and my family !! John Overdorff
I need to take my first review back,since the review all issues and misunderstandings have been resolved! I do like the vehicle Ileased there were some misunderstandings thatI was not aware of ...
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