Completely blown away. After being jerked around for 4 days by multiple other dealerships and countless hours wasted I have finally been taken care of. I inquired about a Buick Lacrosse online and was immediately contacted by the online sales specialist Mark. I told Mark about my mistreatment at other places and my lack of hope. Mark asked me exactly what I wanted and monthly price. Mark didnt waste my time he was honest and asked ahead of time if my deal was even doable before I drove the 45 min drive to them. When I got there he wasted no time with my deal and went directly to Don the new car salesman. Don introduced himself and again asked me what deal I was seeking. He didn't hesitate or mess with me at all. Don looked me eye to eye and said I will get you that deal and put you in that Buick today. That's exactly what happened too. I got the exact car I wanted at the exact price. When all hope was gone Mark and Don from Jim Trenary stepped in and fixed me up. They got me out of my crappy Suntrup car and into a certified 2017 Buick Lacrosse. Thank you so much. A job well done gentlemen. You have my future business and my family's. I will be recommending you to all my coworkers and friends too.
Tyson was very professional and fast. We had the repairs done within one business day. As soon as we arrived with the vehicle he had a technician look at it and found the problem. Parts were ordered and received next business day. Great job.
I brought my vehicle in for an oil change and the technician observed that my tires were wearing unevenly, so an alignment was suggested. While doing the alignment, it was discovered that wheel bearings needed to be replaced. I am grateful that the technician was observant. I appreciate that Tyson always has my car ready when promised. However, this time, it required more time to conduct all repairs, but they took care of me by providing me with a vehicle.
We had an EXCELLENT experience in all areas, sales, finance, and management!!! We stopped in to browse and ended up buying 2 vehicles. I can honestly say that I have never had such a great experience anywhere else.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
Mark got me in the dealership and out faster than I predicted I was going to. There were no hidden fees and I wasn't pushed into buying anything I didn't want to. Lastly, the price was better than I ever could have imagined. Thank you Mark.
Your service personnel are fantastic especially Brandy. She went out of her way to rescue me twice during a recent repair service. Everyone there is very helpful and really makes an effort to ensure the customer is satisfied, but Brandy is a wonder!!
Walter Bernard was friendly, helpful, and professional. The car was exactly as advertised was competitive in the market. The finance staff did not try any high pressure tactics. I would definitely recommend this dealership to a friend.
We had in mind a date that would work for us to replace our 2006 Prius that had 213k miles on it. I kept tabs on all the local area dealers for a red 2018. As the choices narrowed, I got in contact with Cody Pavish by email. He answered my questions and in late November set up an appointment with us to test drive and purchase. Craig Schaak led the negotiation and on November 30th we drove home in our new model. The whole team was pleasant to work with, they gave us full explanation of warranties, accessories, safety features....I will recommend Bommarito when I can and also hope to add a Tacoma to the family sometime in the future. The dealership is clean, bright and friendly, the shops are clean and we actually had fun there.
So Robert (myself) did an amazing job picking out the right vehicle for me! With the quick and easy process of purchasing a car I will be referring everyone I know! I love my infinity and cannot wait to buy a bunch of cars off of ROBERT! Thank you Jim Butler Chevrolet!
Scheduled for routine oil change and on way to dealership engine light came on. Service center scheduled that service and arranged free rental car. All was finished next morning without any problem.
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