The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
I had a general idea of what I was looking for, but couldn't make up my mind. George was so patient and helpful. He kept going back and forth to get the keys so I could test drive another car! I was starting to feel bad for him. He was extremely personable and friendly. We were there for quite a while and he made the wait enjoyable.
Angel was also extremely helpful in getting my loan application processed and keeping my payments within my budget. He was very pleasant and took the sting out of handing over the down payment!
Overall, it was a very pleasant experience and I was made to feel very comfortable and welcome. It was just like one big happy family. When I am ready for another vehicle, I will be sure to go see my new friends George and Angel!
John took the time to demonstrate and ensure that we got the features we wanted with the used vehicle, which was the car we wanted and had seen for sale on the internet. We are grateful he was our salesman and highly recommend him to anyone looking to buy a new or used car. All the folks here were professional, competent and approachable. Very satisfied with John et al.
I had a wonderful experience
JohnChillemi is very knowledgeable about the vehicles in the lot he pays attention to anyone needs, he will suggest vehicles within the range and is very pleasant and patient
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
We had a great experience at Gengras! Jessica Spevada was very helpful and made the process very easy! We definitely would recommend the dealership! Everyone associated with the process was extremely helpful!
My overall experience was superb! Michael Facey was very polite and easy to deal with. I actually hate car shopping but Michael made it both painless and enjoyable. He was patient, low pressure and always smiling which made the experience quite relaxing. Thanks for all your help Michael! I love my new suburban!
From the moment I walked into the showroom I felt comfortable. Morgan was extremely knowledgeable about the vehicle I was looking at and made the whole process super easy. His team was fluid and efficient. He called me at 11:00am to tell me about a Chevy Cruze that was available. He asked if I could be there by 1:00pm and I was home in my driveway at 2:55pm with my new car. Perfect experience.
My salesman was pape and his apprentice Austin. They got me into my dream truck. The gmc 1500 sierra denali with the denali ultimate package. Pape made the process so easy and simple and gave me nice trade in on my 7 year old tacoma. I plan. On having this denali for years to come but when I want to trade in for another I will definitely be back. Every time I get out of my truck I get compliments on her. Thank you pape
Great customer service. Repairs were made in a timely manner and everything was explained to me as to what was done. Plus for me, they washed my car.
I would recommend this dealer to anyone who are in the market of buying a car also because i purchased my car there and i know how they are. Very good company and people.
Carter will always be our go to dealer for everything!
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