I had the BEST experience purchasing my Equinox with the help of Tim Rutherford at Patsy Lou!! Tim was SO helpful and went above and beyond to ensure my needs were met and I received the best finance rate out there. If you're looking for a used car Patsy Lou has an expansive selection of great used cars and be sure to ask for Tim Rutherford, you wont find a better salesman that's looking out for you.
my vehicle had a check engine soon light on. The service advisor was very knowledgable and professional with assisting me. The repair tech checked various relays and traced the issue to my catalic converter. at that point i chose to take my vehicle back to the muffler shop where the converter was installed for warranty
I had a great experience at Patsy Lou when getting my 2017 Silverado. I was greeted right when I walked in and offered water and a tour. They were very helpful with everything I asked for and made my first purchase a great experience. The staff was very helpful and welcoming and knowledgeable about any questions I had. I am completely satisfied with my time at Patsy Lou and would recommend them to anyone.
Have been a Ford owner for 25 years & this was my 1st experience at a different comany & it was the best customer service experince I have ever had. I gave my salesman all of the pertinant information he needed via email. And he had everyting ready by the time I got there and was out withing 45 minutes. I have a very busy work schedule, as do most of us & I do not want to spend a lot of time at the dealer & I certainly did not have to. In & out, just the way I prefer. Rich Milne did a superb job & also his assistant, who's name I just can't recall @ the moment. (sorry)
Front lugs were not tightened on oil change / tire rotation, spoke to Service mgr and he rechecked all and spoke to technician. Filled my tank with gas and told me he would take care of two future service visits. Thankfully no one was harmed and the vehicle is fine.
I brought my 2008 Impala in for its annual winter worthy check and tune up. Once again I was pleased with the attention paid and the suggestions made that I found mutually agreeable. Once again, a good experience and I continue to have confidence in this dealership.
Took in for oil change, fast service. In and out in one half hour.
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