Like having a pleasant visit with family....
September 24, 2017
For months, I have been discussing with my kids the prospect of buying myself a new car, and in doing all my research and Google searching, found that newer cars are pretty intimidating for a 72 year old who hasn't bought a car in 9 years, much less even looked at one. My previous car is very reliable (but practical and a little boring now) and been content with it, but I felt like I needed a change.
My son drove past CAS on the way to the veterinarian's office, and suggest I visit the car lot as a "warm up" lot, to get me used to the idea of going to car lots and physically checking out what's out there in the world. I certainly had no intention of buying a car from them immediately (if at all), just wanted to see what they had.
Our first visit, LeAnne (sp?) showed us around and explained how CAS does business. She showed us some cars, and I saw a Toyota Corolla I kind of liked, but still a practical car. Then she showed us *THE CAR*.... a 2016 Buick LaCrosse...., a snazzy, gorgeous, white with luxury appointments, and FANTASTIC car.
She answered what questions she could, and encouraged us (my son, an auto mechanic in training, was with me) to bring whatever trusted experts we wanted to check out the car. I then decided to come back the next day to give it a test drive, and it drove like a dream, so smooth and comfortable!
Our family friend, who has years of experience in the auto parts and auto dealer service industry, checked out the car later that day after I test drove it, was told the price and said, unequivocally, "Buy this car. It's an excellent deal and you will find nothing better!"
Before I bought the car, my son insisted that someone on staff give me a walk-thru and tutorial on the basic functions of all the tech bells and whistles of the car (remember, I am not tech savvy at all) before I drove it off the lot. Danny promised someone would, and Kim gave me an orientation on the basics. When I was satisfied I was more comfortable with the car, my son was satisfied they kept their word.
At 72, this is the newest and most expensive car I have ever owned, and the easiest, smoothest, and most pleasant buying experience I have had in a long time (my husband and I have owned over our lifetimes, between us, at least 20 cars). It was no pressure, no muss, no fuss, and if you have your finances lined up (cash or intent of bank loan), they will hold the car for you with just a handshake.
Dan, Danny, LeAnne, and Kim are the best, and I heartily recommend to anyone interested in buying a used car to check out Collinsville Auto Store.
Thanks guys for the great price on my awesome new car! I AM SO HAPPY!