I went to another town to search for a used suv for a daily driver. I soon found out not all dealerships are the same. At one I was never even acknowledged being there. Another one was only selling me new suvs. My goal was to save the miles from being put on my 17 Camaro which I also purchased one year ago from this same place. I called and told them what I was looking for and they went right to work. They had a couple suvs brought in from other Don Franklin dealers for me to try out. A couple days later I had purchased my 2nd vehicle from them within a year. I highly recommend this group without a doubt. They are very helpful. They do all they can to provide the best deal possible. That’s why I keep going back! Great bunch of people.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
Went in to get my car fixed and seen a beautiful equinox in the showroom floor. Decided to check on it. Great service! I drove it home, had it bought in about 3 hours! Don Franklin is great to do business with!
Most safest truck I've had
by Boomboom from Danville va
December 19, 2018
Husband went for oil change and traded for 2018 Camaro said there was pull in rear my xxx. 2014 to 2018 are mint. So I'm ready to trade back car for new truck.
I had my first experience buying a new vehicle with them, and I gave them my specificiations on a new Silverado and they had options pulled up right there to me in less than 5 minutes. I was shown what all each had and the differences in cab space between the two Silverados (as well as the price differential) amd had the option of test driving them both. After a ride I went ahead and decided to buy one, and less than two hours later I was outta there. Great bargain on the truck, great customer service from Larry, who never even thought of telling me anything that wasn't oke hundred percent true, and an easy process. Thank you all again!
The best truck I have ever owned
by SDCARICK from San Diego, CA
January 11, 2019
It has everything you can expect in a truck, seats 6 with plenty of leg room. A tool box under the rear seat. And lots of cargo area.
From the initial inquiry until the final sale (only took a few days), the entire experience was wonderful. Jackie and Brent couldn't have been nicer, more helpful , or accommodating. They opened up for us on Sunday to do the test drive and make the purchase. We drove up from Nashville (hard for us to make it during normal business hours during the week). I highly recommend Don Franklin of Burkesville!!
was a ford owner; first Chevy truck
by james from hoover
November 5, 2018
the active noise cancelling; 6.2 liter/8 speed trans;leather interior; Bose sound system; 8" screen.... everything my past trucks didn't have. love this new ride; should be my last for a while
My experience at Don Franklin Burkesville was great! Everyone went above and beyond in helping me find and purchase my car. I was worried about finding a vehicle that would be dependable and affordable as I will be beginning chemotherapy very soon - I cannot express my gratitude enough for the kindness and compassion I was shown. I wouldn't hesitate to return the next time I need a new vehicle. Their service is truly exceptional!
It’s the only pickup I’ve owned
by gewanna24 from Luther, Ok
January 11, 2019
It has plenty of leg room and comfortable. It doesn’t get very good gas mileage and I’ve only got 14,000 miles on it and the tires are wearing out.
No pressure and really easy to get along with everyone on staff here. The experience was so great that I'd do the 2 hour drive over again!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
This is my 9th car purchased from Don Franklin Ford. As always, I was treated with respect and all of my questions and concerns were addressed!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
This dealership was amazing. My salesman was Peggy. She went above and beyond with customer service and the quality of feedback when I had a question about my new Pathfinder. Thank you for making me a happy customer. The whole buying process was amazing and I would recommend this dealership to anyone.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
Was is the best purchasing experience I've had in a long time. Professional, direct, clear, easy , friendly period!! They ate dealership of their word!! Refreshing!
by Brandon from Terre Haute, IN
January 8, 2019
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
I have been pleased with my 14 years of dealing with Don Franklin Ford
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
This dealership went above and beyond. They met us in another state, driving several hours and did not charge outlandish prices to do it. Everything from start to finish was top notch.
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
Bought 2002 chevy express van from them in fall 2017 had only 8 months and the transmission blown out at only 80,000 miles.Don franklin will not stand behind what they sell cost of repair 3,000.00 l have not even made that much in payments yet to buy the van.Very unhappy got stuck with a lemon Service dept is good friendly as well as sales my issue is standing behind what you sell and making things right this is the first vehicle l bought from Don franklin most likely will not buy from again.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
I had been looking for a vehicle for 3 or 4 months. I told the salesman up front what I needed and expected from him. Jesse Tucker did everything I asked. I drove 4 hours to get there and did not want this to be an all day thing and it wasn't. We bought a Suburban and we have been so pleased with our purchase. We were there a little longer than planned because of me trying to decide what warranty I wanted. They were not like the average dealership. We will be back again. We appreciated the whole team.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
This truck is living up to its reputation. We’ve had Chevy’s before and never had any problems- don’t expect that to change. Vety dependable vehicles!!
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