My wife and I had been eyeing trucks on the lot for months. After finally deciding to buy we went to cars.com and found a truck that we fell in love with. Just so happened to be on the same lot that we had been driving past for months. We spoke to Bob and he was beyond helpful. Price of the truck was very fair (below KBB estimate) and they gave us far more for our trade than was expected by me or my wife. After meeting several of the members of the team and seeing how friendly and down to earth they are, I will be buying from them in the future.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
Last month I saw a Lariat on the Pacific Coast Auto website so I went to check it out. It was awesome but actually more truck(& $$) than I needed. Travis then showed me a 2010 F-150 that was just traded up. I LOVED IT! I BOUGHT IT! It has enough bells & whistles to keep me happy, drives beautifully, will pull anything I throw at it, and now I am adding all the cool accessories I can find, including Cabela's pink camo seat covers! This is one cool truck! Thank you both Travis & Steve for an easy deal, a good buy, & a very comfortable store. You are highly recommended.
Very comfortable and reliable pickup
by NAPAMatt85 from Nampa, ID
January 8, 2019
I put 40,000 miles a year on my 2007 Silverado and it never skips a beat. I just change the oil and other fluids on time and it keeps going. Very comfortable seats and quiet interior.
I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely concerned that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
by Brandon from Terre Haute, IN
January 8, 2019
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
A great car buying experience! My husband and I came here to check out a Ford Explorer and we bought it without any pressure. The employees stayed after hours to complete the buying process and were very helpful. We drove away with the car of my dreams and we felt great about the process. My husband and I highly recommend this business.
The best truck I have ever owned
by SDCARICK from San Diego, CA
January 11, 2019
It has everything you can expect in a truck, seats 6 with plenty of leg room. A tool box under the rear seat. And lots of cargo area.
Quality, care, honesty, intergrity. These guys are great! We weren't hassled, bothered, or cohersed into buying something we weren't looking for. We got a super deal with our SUV and very happy with it. I believe there is a great deal of care taken to find solid cars, trucks and SUV's. Will refer anyone to check this dealership out. Super easy and nice people working here!
Great so far
by Dedeb1 from El Dorado Hills, CA
January 8, 2019
This truck is living up to its reputation. We’ve had Chevy’s before and never had any problems- don’t expect that to change. Vety dependable vehicles!!
I recently purchased my first vehicle from Motorcars and I could not have been more pleased with the experience. I received excellent customer service from the sales staff, owner and the service department. The quality of vehicle at this dealership is exceptional. I plan on purchasing all my furture vehicles from them.
Best ride for the buck
by PARedeye from Landenberg, PA
January 7, 2019
Had a 2014 Silverado and loved it - just wanted to get the 6 passenger option in a LTZ with a Z71 package with larger wheels. The 2018 has this and much more (e.g. trailer brake gain, sunroof, rear camera, front and rear proximity alert, heated steering wheel, sliding rear window, auto dimming mirrors, etc.)
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
My husband and I were looking to buy a new car. Mark Johnson at North Cascade Ford was awesome. He is very helpful and friendly. We did not feel pressured to buy anything. Awesome place!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Buying my 2017 Certified Pre Owned Ford Fusion Titanium was the easiest transaction ever! It was worth the short drive from Everett not to mention the Tax savings! I would highly recommend this dealer.
Love my truck
by Edevill from Joshua,tx
January 9, 2019
This truck drives nice, is very comfortable, and a great value! I feel very safe transporting my family in this truck and they love the space!
So far they have been the most helpful in my search for a manual shift light vehicle like the spark or a ear new Yaris to tow behind my motorhome. Will likely purchase in December. Looking for a spark LT manual transmission with gray exterior.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
After having a bad first experience buying a car at a dealership I was nervous to do so again. However, my experience at Northwest Chevrolet was fantastic, thanks to Fernando. He went above and beyond to ensure that I was happy with my car, answering all of my questions and going out of his way to make sure I had a great experience. Their website is also very easy to navigate and informative. If you are looking to buy a car I recommend Northwest Chevrolet, and ask for Fernando! You won't be disappointed.
Most safest truck I've had
by Boomboom from Danville va
December 19, 2018
Husband went for oil change and traded for 2018 Camaro said there was pull in rear my xxx. 2014 to 2018 are mint. So I'm ready to trade back car for new truck.
Mike (Bow) Bowthorpe, Service Manager has been very responsive in addressing mechanical concerns/inquiries regarding my diesel truck. He has gone out of his way to make sure I am satisfied with the service. As a result I will be a repeat customer.
I love my Silverado, many more years to come
by SilveradoMcGee from Prospect, OH
January 8, 2019
I have always driven Silverado. I will not own any truck but a Silverado. I traded in my 1996 Silverado when I bout this one. May be the last one I ever buy. Best truck brand in the nation.
I was more looking for specific SUV with a third row and I stumbled on this dealership do to a posting on cars.com. the car was exactly what I was looking for and it was at a good price I didn't even have to negotiate it down as it was a good price that they were asking for this Expedition, it's condition and the the miles on the vehicle. My salesman was Michael Sullivan and the entire purchase went smoothly. I would recommend this dealership two other people if they have the car you're looking for on their lot or can find it for you at a good cost.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
Most reliable truck I’ve owned
by Charles.proctor from Clarksville TN
December 21, 2018
As active duty service member with a family of four money is tight so buying a car that is reliable for a good price take a lot of stress off my shoulders. Finding this vehicle was easy and credible.
I have been actively looking for the right car for months. I found the perfect car online at cars.com and contacted the dealership, being roy robinson. I was contacted immediately by an agent of Rick Berg. Rick has been amazing through this whole process. During our conversation he demonstrated why this dealership would be worth my 2 hour drive, and sure he was right. He constantly followed up on us which re built my confidence instead of getting cold feet. I was unsure if I should make the commitment, and he finally convinced me to make the drive. We drove all the way up to this location and immediately was greeted by several sales associates. It was reassuring seeing everyone so happy and ready for a professional business. Every single associate was on the phone calling customers. Rick showed us the vehicle and really established the value within the vehicle. When it came time for numbers the managers and Rick did whatever they could to make me a happy customer and confirm our business. This has been a great dealership and truly was ready for business yet ready to make a happy customer.
What a truck!!
by ChevTuf from Minnesota
January 4, 2019
Loaded!! And tough. I love my truck! On star, SiriusXM, heated seats, USB and VAC plug ins, 4 WD (which is a must in Minnesota). I’ll never purchase another vehicle except a Silverado.
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