I had a great visit at Gibson???s trucks. Vince made me feel very welcomed and his service and professionalism were outstanding with doing what it took to keep me satisfied about getting the truck that I wanted. 10 out of 10 would recommend to anyone looking to buy a bad xxx truck
My sales rep was David Rabias and he was very professional, patient and helpful throughout the entire process. I would recommend if you are looking for a new / used car to reach out to David Rabias and see how he can help you too.
Fields in Sanford is a great place to purchase a vehicle. I could not ask for a better sales person (Brent Osbourne). Very professional, friendly, helpful. He knows how to convince you to make a purchase without putting on pressure, I did not plan to purchase a vehicle there but, i end up making a purchase more than once, plus sending other people to make purchases. Mr. Osborne is simple a awesome sales person and and very reliable. He returns missed calls promptly. He has great customer personality.
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Talked with Derek Greer on 11/29/18 about a car they had and pricing.He was very upfront and forthcoming with the total cost and the quality of the car, no games or sales gimmick. Met up with him the next day and everything was as promised ,bought the car with no hassle no prices increase. Thanks again. Troy and Jenna.
Folks were nice and knowledgeble. Unfortunately i asked for a loaner pick up or a large SUV and was stuck with the smallest Buick SUV that i'd ever seen.
Not the dealers fault, but there is still a tapping in my Duramax engine that they say is normal, this is the noisiest Duramax i've ever owned, and i've had 5 of them. All the others were a pleasure to drive with plenty of power, this one is pathetic. The only reason i'm keeping it is because the new Ford front ends are ugly, as soon as Ford changes their headlights i'll be getting rid of this GMC and going back to a Ford F250 King Ranch. It's very doubtful that this will be published but as stated below, you have my permission to publish.
I would highly recommend visiting Fields for your auto needs. Everyone treated my family like their family! Roger Carpenter worked with me to close the deal on my 2015 Ford Mustang. It didn’t matter to them if I was buying a $140K or a $20K auto. They treated us wonderful!
Service department is always helpful and professional. Don has always been helpful.
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