I believe the greatest compliment that can be given a dealership is a return purchase. Bought my second vehicle from Southwest Ford today. Don Rice was our salesman and he really deserves 5 stars for the way he lead me through the entire process. Drove away very satisfied with a new Ford Edge. Highly recommend this dealership and this salesman.
My service tech, Craig has been working on my cars for years now and always does a terrific job. Thank you. My 2012 Explorer had almost 100,000. Miles and had no serious problems, Craig kept the car serviced. Wanted a new Explorer 2018 and Don Rice got me into one and out the door within a short time. So service time and buying time always a nice time here
I like the truck I bought. Thought it should come with tie downs and a hitch but I guess you have to spend extra for that. I bought the truck on a rainy night so it didn’t get cleaned. Been back a couple times since and I guess they just don’t want to wash it even when it’s written on an order to do so. They did change a cracked tail light that was unnoticed which I appreciate. I paid for some tie downs but they weren’t ordered after I left costing me a wasted trip, but they are making that right now. So overall it’s ok. But the service and parts departments are struggling customer service wise.
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
Bought a used Ferrari 458 Italia, mainly dealt with Shawn wa
by Doc.ferrari from DealerRater.com
November 6, 2018
Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know regarding car such as Navigatiin , year of manufacture label etcetera
Russell welcomed me, listened to my needs, and had me out in just over 5 minutes. Oil filter, air cabin filters, windshield wipers and a car wash. Didn’t have an appointment. Will make sure to do that next time.
Best experience I???ve had in car shopping with Hector
by Skywalker69 from DealerRater.com
August 2, 2018
Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I???ve ever had and I would most definitely buy another car there again Hector was great
Genuine Salespeople to help in every way possible!
by J123 from DealerRater.com
August 1, 2018
Jannett at Rusty Wallace VW is truly a great salesperson. She helped us for 6 months to find the perfect car. We live 90 miles from their dealership. Jannett was always accessible and willing to give honest advice. We ended up finding a car closer to us, but Jannett was supportive throughput the whole process and was genuinely happen that we found what is best for us! We will definitely come back to Jannett! She is honest, hard working, accessible and very knowledgeable!
I live in Tulsa and started shopping for a new Ascent and found the prices at Randall Noe to be incomparable with EXCELLENT customer service
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