I ordered a new 2018 Traverse and it was lost in transit. Mike Phelps did not know what had happen and then found out it had been damaged after days of tracing it down. Thomas Clayton was the salesman and was great to work with. He did an outstanding job to make the deal go smoothly. I feel Chevrolet should have offered something for having to wait days to find out the new Traverse had been damaged. It was luck that Mike Phelps found another one since the Cajun Red was hard to find and that is why I had to order one and wait weeks only to find out it had been damaged in transit and not knowing if I would be able to get one before months later. That was the only disappointing part of the transaction. .
I started with an online request for information on a Tacoma and was connected with Gary Purvis. Gary was quick to contact me and was able to answer all my questions related to the truck as well as financing. Sonny offered me a great deal that I wasn't able to turn down and no other dealership could come close to what they were offering. Gene in finance was also great to work with. Without a doubt I will shop Greenville Toyota again.
Process went smoothly, Lisa had already checked out the best height vehicle for me & my needs...Chris kept the ball rolling with letting me test drive the options & the finance officer got the paperwork completely and as smoothly as could be.
No Pressure; Friendly & Honest
Overall - great experience!
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