Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
Best experience and most professional sales person!
by LEO_3 from DealerRater.com
November 20, 2018
I recently bought a new 911 GT3 Touring from James Giniewicz. It was my first time dealing with James at Porsche Nashua and I'm from out-of-state. I initially got to know James by exchanging emails about a different car that he was selling and it was then that I realised he's not your average car sales person. James' enthusiasm for Porsche cars and the brand literally jumped off the page! James is someone who loves cars and is not the typical sales person I've dealt with in the past who just wants to make a sale. As a car enthusiast myself, James is someone I could totally relate to and we instantly had a lot in common. We went back and forth a few times as James tried to understand my needs and wants. When I chose not to purchase the car I had initially asked about, James totally understood and was not in the least bit pushy. When James managed to secure a production slot for a 911 GT3 Touring he called me immediately and we wrapped up the deal in lightning speed. At all times, it was a true pleasure working with James. He's professional, diligent, an expert in his field and he's always accessible (often calling and texting me on his day off). Above all, James made the whole experience fun, stress-free and memorable. All of my prior experiences buying a car in the US and UK were mediocre at best. James and the team at Porsche Nashua are simply the best I've worked with. I couldn't be happier with my new 911 GT3 Touring! I don't know when I'll be buying my next Porsche but I do know that I'll be giving my business to James.
Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
I recently purchased a 2016 Chevy Trax. I bought my last two vehicles here also. This recent experience was by far the most exceptional. I was greeted by Isaac Hernandez. Buying a new car is intimidating so say the least, but Isaac helped to make the process straightforward. He was friendly, helpful and easy to work with. Based on questions he asked about what I was looking for, he found the perfect little car for me. In no time at all, we had a deal I was happy with. He was available whenever I needed, answered all of my many questions, was professional, kind, patient, courteous and very knowledgeable. From choosing my vehicle to driving it off, Isaac helped to make the process stress free and worry free. I received excellent customer service. He took the time to go over every aspect of the vehicle, its buttons and how to use them. He followed up with me a few days later and assured me if I had any questions or concerns to call on him. Isaac is an asset to Lannan Chevrolet with his knowledge, demeanor and enthusiasm for his work. It was a pleasure to do business with him.
I originally did my on research online about Equinox pricing to determine my offer in advance. Contacted Lannan online and 3 other local Chevy dealers. Kristin contacted me immediately and she clarified the Black Friday deals better than any of the other dealers. Spoke with Marty a couple of times and we agreed to an offer over the phone rather quickly. Went to the dealership on Monday 11/26 for my daughter to test drive the vehicle and Elliott was very helpful. Agreed to purchase the car after the test drive and picked up the vehicle the next day, Tuesday, 11/27. The smoothest and easiest car purchase I have ever experienced. Thanks Lannan!
I was cheerfully greeted at my arrival by the receptionist and checked in by Marc. He noted my requests and confirmed that I would be waiting for my vehicle. All of my requests were promptly taken care of. I waited in the clean and comfortable waiting area while the service was performed.
Very happy with all the work Dan M did to help out getting me into another Camaro. Was a smooth and easy process throughout. Go so Dan if you need a new car.
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