I just want to say that from the moment I set foot in Land Rover Roaring Fork til the time I drove away with my new (to me) Ford Expedition, I was treated to a professional, low pressure and ultimately enjoyable experience.
Mike Gallucci, though busy with a customer, found time to break away and answer questions over the phone. He insisted my wife and I come in. Though it was near closing time, I must say, he could not have been more patient and helpful.
We took a long test drive, went through a dissertation of questions and considerations and finally began the initial paperwork. Two hours after closing and emphatically nightfall by now, we left knowing that they had our best interest at heart.
The next day I returned to finish paperwork which Wayne efficiently and yes, again, professionally assisted me with and before I knew it I was driving away with my gleaming new suv which they sold to me for an exceptional value by the way. Happy customer I am. Thank you.
We were on a 4,000 mile trip from Wisconsin to Utah National Parks. My fault I had not looked at oil life and close to your town noted was at 13% and knowing terrain and miles we still needed to drive I became concerned for my engine. Looked online and Mountain Chev came up. Was easy to find and breathed a sigh of relief. Service dept person said booked for the day. My heart sank. We did not have the time to use up a whole day as we were traveling. Would have to stop maybe endless times to get help. The other service advisor spoke up and said he had a opening due to last service appointment finished ahead of time. This young man Randy Corral serves well as someone going out of their way for excellent customer service. We still are so impressed for his empathy and caring for us as people and not just a customer. Makes me love my Chev Equinox even more. My next vehicle will be another Chev Equinox!! Thanks to this customer service. Kudos to this young man!!! Kudos to Chevrolet!!
I don't have enough good things to say about the service department at Mountain Chevrolet. I've been here 3 or 4 times, and I will not bring my vehicle anywhere else. We have had 2 oil changes, and a hard to find electrical problem that Xavier Sanchex and crew found in no time, and had it fixed in a couple hours. And the icing on top, they wash your vehicle every time! If your thinking of taking your Chevy anywhere else, dont do it! Take it to them and I guarantee your experience will be amazing!
The very clean SUV I wanted to buy had already sold, but they were quick to communicate that, so I didn't waste a trip. I inquired about consigning my other car and they are very fairly priced. They genuinely seem to care about my business, even though the specific car I looked to buy had sold.
They were very helpful holding a car for me that I had reserved but could not get there because of work. Helped me find options for financing as well. Jeremy was a great sales associate. Helped me set everything possible up so all I had to do was sign papers and drive away once I got there. Painless process, good people. Would not have my 2016 STI without Jeremy and the other help from mountain chevy of glenwood.
We purchased a new Suburban from Jeremy S and it was such an easy, quick process. We got a great deal and all the fine details were sorted prior to our arrival at the dealership. We were there for less than 30 minutes, signed our paperwork and drove off as a family in our new Chevy! Thank you to everyone at Mountain Chevy particularly Jeremy for making this such a delightful, easy process. We will be lifelong customers!
Jeremy was a great sales person to work with, down to earth, zero pressure and honest. The sales manager and finance personnel were also helpful and courteous, they answered all of our questions and explained the options clearly. It was worth the drive to visit this dealership and the great people working there.
The staff was very helpful and patient. We have been doing business with Glenwood Springs Ford for over two decades. We have always been taken care of and feel this facility and its employees are great to work with.
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