Excellent service! I???m a first time leaser and my experience at the Roslyn dealership was short of nothing! All of the workers were extremely welcoming and helpful. The general manager, Joe Sgroi, was very helpful and patient with assisting me in figuring out what car was right for me. Ricardo Nelson sold me my car and not only was he super knowledgeable and helpful in answering my questions, teaching me my new car and helping me with insurance plans, but he also made the whole process enjoyable with his humor and kindness! I 10/10 recommend this dealership and working with these amazing people! And of course I???m in love with my new Chevy equinox!!! Thank you Chevy for making my first time leasing experience a great one!
purchased a used car and brought it in for service awesome !
by rbay6 from DealerRater.com
December 2, 2018
purchased the used car very nice dealership ! brought it in for its service good timely manner and washed vehicle thats what i call 1st class service thankyou all salesman who sold me the car and your awesome service department
Ricardo Nelson was a pleasure to work with he was knowlegable,good humored,patient and efficient He answeredll our questions without pressuring uso.We were especiallyvpresaes worth the way he expedited all our paperwork work as quickly and painlessly as possible
My mom was driving an old Toyota and it died. I took her to South Shore Kia and assured her she will be getting the best service and have a great experience. . I know this because I walked in a month ago to buy myself a car, and I was so happy with everything. Nicky G, the manager gave me his cellphone number last month when I was buying my car and said If I need anything at all.. call him. I called him yesterday, told him the situation and he said come in, I can help you find the best deal. Jesse and Nicky G helped me last month with my car, so we went back to them this time. Jesse showed us cars, worked with our budget and was so honest. Nicky G, worked out the numbers and made she we were getting a great deal. The service here is phenomenal and I recommend this dealership to everyone.
I'm a huge fan of Karl Chevrolet, Steve Karl has sold me a few cars in the past and I just leased with them for the first time. As always, the service and attention to detail is perfect and they handle everything needed to get you into a new car, so professional It's a pleasure doing business with Steve and Karl Chevrolet. -Marc
Excellence in professionalism defines Karl Chevrolet
by Amerigo from DealerRater.com
November 13, 2018
As our family decided to look for a new car, we selected Karl Chevrolet based on its reputation of delivering great service to its customers. Karl Chevrolet exceeded our expectations. Three words might capture our experience: 1) Professionalism. True professionalism rests on the confidence of the service that's been offered. We were greeted with warmth by the owner, and we were given honest and knowledgeable advice as to what to keep in mind in purchasing the car of our choice, a Chevrolet Suburban. 2) Courtesy. During the entire process, our family did not detect any form of confusion or frustration with our many questions as we were coming closer to making our decision to purchase the vehicle. The owner himself led us with patience and impeccable cordiality through a process that could be long and complicated. This form of courtesy made us feel reassured that we were not taken advantage of, and that we were treated with respect. 3) Composure. It comes as a corollary of anything that has been said above, but it is an important distinctive feature. There was never a moment in which we were pressured to purchase our vehicle, and we felt we had the complete freedom to make up our minds while we were considering different options. This sense of composure and self-confidence confirmed to us that we had come to the perfect place.
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Excellent buying process for me. Salesman explained all important and most used features to my wife (the driver) He also helped with submitting a rebate to CT. Purchasing process was so straight forward that buying a pair of pants seems more difficult
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