Deron made this a pleasant experience - answered all of our questions. Willing to change gears when we changed our minds about the type of vehicle to buy. We also appreciated the woman in the finance office - very pleasant and informative.
I would recommend Janssen and Sons Ford for any new or used car purchase or leased vehicles. I chose to lease this time around and it's a fast and pretty painless process and I get to drive a new car too. Their sales and service staff are knowledgeable, friendly and very helpful in the sales process...just a great place to do business when purchasing a car.
My tire went flat in work parking lot. It wouldn't hold air, so I couldn't drive it to the dealer. I had just recently broken some ribs so putting the spare on was going to be a painful option. Service came with a jack and got my rim and installed my new tire without me having to do a thing. Awesome service!
everything was good. They washed my car but did not dry it. I believe the reason for this was because I was in a hurry to get to work.
Also I was not given a car to get around while my car was being serviced.
Mr. Kyle Heineman did an incredible job having our car ready to show us and very informational on the vehicle to explain everything we had questions on, and then some. The finance person was also very kind and professional, and got the paper work done in great time and fashion. We were very impressed with the service overall.
Thank you for such a great experience in buying our car.
Mr. & Mrs. W. Bruce Kleint.
I am very satisfied with the agency's workmanship and the friendly people who work at this agency.
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