Best GM Dealer around!!
March 3, 2013
My wife and I were looking for a Terrain and since we lived right down the street from Wilkins Buick/GMC, we thought we would look there. They didnt have the vehicle we wanted so they kept insisting on us buying something from their lot instead of having the one we wanted driven up to us from Hertrich. They said they would but never did. So we drove and hour and a half out of our way and found ourselves the of the nicest dealership around. On top of already having the vehicle we wanted, the people there were GREAT! Dave, the internet manager, Rachel with internet sales, and Jerry our salesman were terrific! Us being crunched for time and the showroom being crazy busy, they did not have time to install our optional chrome package, so our salesman, Jerry, drove about an hour out of his way to deliver us our chrome package to us personally. This in my book just never happens and it made my day 100x better. Most people say their going to do something but never do, kind of like Wilkins GMC, but Jerry from Hertrich was a man of his word and deserves a raise and a two weeks paid vacation! Oh, and by the way, our Terrain is amazing! Again, i want to thank everyone from Hertrich for a great experience. I would highly reccommend this dealership to ANYONE! Thank you very much!