I have traded and bought several cars in my lifetime with varying experiences with sales people but my experience with Anthony and Mark was far beyond anything I have dealt with in the past. I have never seen two guys work so hard to get me into a nice used vehicle. In my opinion, Anthony and Mark went far far beyond the making sure I was taken care of. I could go on all day about their determination but in a nutshell--these guys were 3 levels above "awesome."
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
Used car needed to be checked out. 21 point inspection found leaking motor sports and oil pan gasket. Asst Svc Mgr contact extended warranty company on my behalf and found these to be covered. I approved repairs and Asst Svce Mgr obtained payment on my behalf.
I had brake system inspected and it was determined that master cylinder needed to be replaced. Asst Svc Mgr again contacted extended warranty company and obtained coverage/payment.
Both Tyler and Josh made the car buying experience the best I've ever had. I was treated with respect, patience, and truly felt like they were working WITH me to find the right thing and make a good deal. The tone of conversations with Tyler was perfect: no high pressure tactics and no processes to jump through just to check off the box of following "the system". He worked with me on the phone, via text, and finally in person in exceptional fashion. It showed a lot of flexibility in comparison to other dealerships I've dealt with. I had decided no one would work out a deal with me on my trade, and then Tyler and Josh made it happen!
Every time I walk in this dealership for service - I am welcomed by friendly people from checking in to checking out and know my vehicle will be taken care of. Allen always makes sure to take care of every detail and everyone there provides TOP NOTCH customer service with a smile. This team is amazing (if I start to list names, I would forget someone but I am speaking of everyone from pulling in to paying)! In a world where everyone wants to make sure and complain, I want to be sure and praise the service department at Reeder. They are THE BEST and the reason I keep coming back.
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