I purchased my new Ram after a friend of mine bought one and told me about their service. My entire deal was struck over the phone and I picked up my truck without even test driving it. But that is a quirk of mine! They were Southwest Autoplex back in December but were already changing over to Sterling motors. They gave me lifetime free oil changes and since I only get to Jennings when I have court, they agreed to take me to court if I dropped the truck at their dealership.
Very impressive to me.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
I have purchased several vehicles from this dealership both used and new. Out of all the vehicles I have purchased from them, I had an issue with one and it was immediately taken care of. Prices of vehicles are pretty decent...being civil and friendly without demanding a lower price can go a long way. I've never had a problem negotiating prices with them.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
All, The process of buying a vehicle online vs purchasing a vehicle from a local dealer can be quite different. Online negotiation feedback from the salesman seem to have very little personal touch vs the attention and availability to negotiate in person. So far, my experience through cars.com had little positive impact in my ability to purchase the vehicle I need. Even with cash available to cut a deal going through the online dealers listed with cars.com the sale personnel are not willing to negotiate with price making the purchase difficult to complete. At this point, It will much easier to go to the local dealership and shop around within reasonable miles to purchase a vehicle.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
It has been my experience when dealing with the service department that they need a total reorganization to improve customer service. The service at the Chevrolet and Cadillac dealership in Jennings does not favorably compare with other service departments that I have dealt with in other cities. There is little coordination between the parts and service personnel to show when a part has been received for a service. They fail to notify the customer that the part has been received so the customer can schedule their vehicle in for the required service. When talking to the service representatives, their reply is that they are too busy and understaffed to follow up on each customer. The parts department doesn’t always inform the service department that the part has been received. So the customer keeps waiting to be called by the service department. This call is usually not made. I would hope the management at the Jennings Chevy dealership make a change on how the service department operates to provide better customer service in the future. A larger service department would help tremendously.
by Silverado from Stroudsburg, PA.
December 13, 2018
Only owned for couple months and has been ok so far. I am very happy with my purchase! Will recommend this dealer to others that are in the process of purchasing another vehicle!
Wonderful, stress free experience! The staff were so friendly and helpful. They answered all of my questions in great detail. I highly recommend this dealership.
Great work truck for my landscape business.
by Franks2006chevy from LOS ANGELES
December 9, 2018
I bought this truck from a auction with 134,000 miles for $4k. It was a at&t truck. It came with a camper shell so it protects all my machines from thieves or rain . I put some money into it ....like $600 and now runs better.It's a 2006 Chevy long bed with the 4.3 engine. Even with all my tools,machines, sprinkler parts,the camper shell and 2 of my guys plus myself the engine doesn't feel slow or underpowered. You wont win no race with it or pull 6 tons with it . But for work it's a perfect truck. I used to have a v8 but the gas was killing me. Highly recommend this truck for work.
Awesome service and helpful and friendly staff. My buying experience was hassle free.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
I recommend this car dealership. We had a pleasant experience .Ms. Nicole was helpful and straightforward. She let us look around at our leisure and did not stalk us through the parking lot like most car salespeople you encounter. She answered all our questions. I have yet to encounter a car dealership that I think trustworthy and totally honest but I would go back here again and ask for Nicole!
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
Great service. Knowledgeable friendly. Would recommend to everyone
Not the typical stereotype car dealer "|"
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
I drive a 2004 Chevrolet Venture which was purchased at John R. Young Chevrolet. I was visiting my grandkids in Metairie last December when the engine overheated and the engine had over 191,000 miles on it. I brought it to a large mechanic shop recommended by Triple AAA. They recommended a new or rebuilt engine which would cost more than the van was worth. I contacted John R. Young's service department and they sent their wrecker the next morning all the way to Metairie to bring my van to their shop. It turns out the damage was limited to the head gasket which needed replacing. I am still driving the Venture and have put an additional 15,000 miles including a trip to Denver recently. No Dout About It - I will continue to do business with John R. Young Chevrolet and you should too!
The best truck I have ever owned
by SDCARICK from San Diego, CA
January 11, 2019
It has everything you can expect in a truck, seats 6 with plenty of leg room. A tool box under the rear seat. And lots of cargo area.
I have repeatedly been a customer at John R Young over the past 20 years with no regrets. I have dealt with the sales staff, service department and body shop over the years. I have always received excellent customer service and superb vehicle maintenance and repair. Most recently my vehicle was hit from behind. They made the whole ordeal stress free as they perfectly repaired the damage including the paint job and dealt directly with the insurance company for me. In addition, my car was ready in less than 2 days. This dealership will always get my business.
Itis really smooth and drives like a dream
by Box Frog from Plainfield Indiana
October 25, 2018
It drives very smoothly and has a nice look. It has room for our kids and has a quiet sound for a truck. Very happy
Very customer friendly! Over exceeded my expectations. All personal i encountered during my visit made me feel welcome and assisted me with my reasons for the visit without ever making me uncomfortable or forced to do anything other than what i was there for,
i would recommend this dealership to everyone without hesitation
Great work truck
by AZSparky from Phoenix,AZ
December 1, 2018
Perfect truck for my needs as a contractor. Strong engine with plenty of power for towing. Roomy and comfortable interior. Rides very smooth on highway and local roads.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.