Great place, better people. It could take a little less time to get through the process, but overall I am very pleases. I will be back for my next purchase.
by Brandon from Terre Haute, IN
January 8, 2019
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
We were very impressed with Benny and his awesome customer service. From the minute we walked into the dealership everyone was very friendly and knowledgeable.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
The service was great, sales representatives were very kind & polite, They helped me out picking out the right car for me without feeling pressured, really a great place.
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Second truck, my best truck
by DocSpeed from Union, NJ
November 19, 2018
Good looking, comfortable and powerful enough for any towing needs that most will have. A lot of creature comforts that make it a nice daily driver.
Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Great prices; they set their prices very competitively. Great customer service. Lorin was very efficient and helpful. They were flexible on our trade-in, and the process was very smooth. Honest, nice people.
Hunting for a specific model
by RobCarver from Meadville, PA
December 12, 2018
Been hunting for what truck I want for so long, I've narrowed things down to an extreme level. So finding one that meets all of my meds is hard to come by.
I have bought two vehicles there in 2018, both from Madison. Madison and all of the sales managers, Darren, Frank, and Callie are great. They worked their hardest and best to make my buying experience as easy as possible and I am very confident I got the best deal. I have had no issues with the service department either in comparison to other dealers. I would definitely recommend this dealership to anyone seriously looking to purchase a new or used vehicle.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
Very pleasant staff treated me well as a potential customer. I test drove the car I spotted online and a very good time-limited deal was offered, but I had to decline actual purchase right then as I am still early in my "search" mode. Their car is still on my list of potentials as I continue my search. Fine folks, lots of cars, and negotiating a "deal" was upfront, no pressure, and friendly.
Very comfortable pickup truck for us!
by EHarms from Wellsburg, Iowa
December 15, 2018
If it weren't what I wanted I probably wouldn't have bought it. I love the truck! The ride is amazing compared my old truck. I'm glad we were allowed to test drive it.
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
I had the pleasure of working with Colby and TJ at Universal Auto Plaza. They were very professional and gave me all the information and time I needed before making a purchase. I will definitely recommend them to all my family.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Nick Chapman was a great salesman. Made everything easy and clear. Would come back again. Great service and friendly staff. Took care of all of my needs.
Most reliable truck I’ve owned
by Charles.proctor from Clarksville TN
December 21, 2018
As active duty service member with a family of four money is tight so buying a car that is reliable for a good price take a lot of stress off my shoulders. Finding this vehicle was easy and credible.
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