Thank you Matt, I appreciate all you did to help me get in the drivers seat of this Jeep Grand Cherokee! Also want to thank you for making the process not as painful as I had dreaded it to be! If you buy a car from here you should defiantly get in contact with Matt! Thanks again!
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Matt helped me with the process with my car. He worked with me to find something I would enjoy. The entire staff are really great about their job. They look for a car that fits you and is in your price range. They won't try in force you into something your not comfortable with. They care about the service you get so they won't let you drive off the lot in something that's not ready. They have an awesome service center. I will continue to use them whenever I need a car and will tell people this is the place to go. 5 star service.
Always starts and drives well
by Truckguy from Placervile CO
November 15, 2018
This truck is always super reliable and starts right up every time. Great styling and comfort inside the cabin with minimal road noise. Profit mace is great and for a full size truck the MPG is fairly strong as well
Chris was fantastic to work with,, in a very busy world, having a representative that understands the needs of his clients are huge. In the mid of our sale I ended up with a family emergency and Christopher was very empathetic and got all the information together for us. Thanks Chris, I???ll be back.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Devin did an awesome job listening to my needs and treated me and my wife with the up most respect. We will be back for sure!! Thanks again for all the help and I love my Rocky ridge pickup
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
Awesome car selection. Great value. Wonderful customer service. We have purchased two cars here with ease and confidence. Dave really listened to our needs and matched us with vehicles we love.
Never any pressure.
Best car buying experiences ever!!
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
The overall experience of buying a new vehicle at Stephens exceeded my expectations. Our sales consultant- Melvin Rucinski provided top notch customer service and his friendly demeanor made it worthwhile. The business director- Steven Musctare made the financial end of things very simple and quick. He provided thorough information on warranties. Lastly, the owner, Steve Rucinski greeted us with a warm welcome and gave us some additional information on the new jeep. I would highly reccomend the employees, service and facility of this dealership.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
I really enjoyed working with Mr. Patire, He was informative, pleasant and not pushy and will definitely work with him again. However, although I did not finance through the dealership I found the ???finance manager??? Colin Slate to be arrogant and off putting once he realized I had no interest in purchasing any additional warranties or accessories. All and all I would rate my experience a positive one and would recommend anyone not financing through the dealership to opt out of the sit down with Mr. Slate. Bruce seems to be a genuinely nice guy and not your typical sleazy car salesman, Thank you Mr. Patire.
Chevy truck guy for 23 years
by JB from OKC
December 8, 2018
By far the best Chevy truck I’ve ever owned. I’ll always own a Chevy truck but this one is particularly difficult for me to let go of. Great truck, great deal.
After ten years of Whalen keeping my old Equinox in great shape on the road the time finally came to replace. Whalen had just what I needed and made the process quick and easy with a low mileage 2015 Equinox. I look forward to many more years of great service from the sales, finance parts and service teams.
very nice interior and comfortable to drive.
by musicman from Port Richey
December 5, 2018
beautifully designed a very smooth ride and lots of leg room for a double cabin. the radio has great sound and u s b ports witch are great for my music .
I reported a problem with the key sticking in the ignition when the car is shut off. Often it takes sever restarts of the car and very firmly pushing the shift into park in order to free the key.. I received an unsatisfactory excuse for fixing the problem. Because it did not happen all of the time. I am considering taking the truck to an Albany dealer.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
Excellent business. I am very impressed with everything about this place. I have bought vehicles from here as well as getting them serviced. You could not ask for a better, more honest business. I'd like to thank Chuck, Bob, Eric, and one of the best mechanics around-Jason and the rest of the team for all of their hard work and dedication in getting my truck up and running. They made sure to treat me right and gave me a substitute vehicle while my truck was being worked on. They are exceptional, honest, and fair when it comes to getting the job done right and efficiently. Thanks again to Ross Chevrolet.
i LOVE MY TRUCK
by WILFREDO from MIAMI FL
November 29, 2018
I LOVE THE PERFORMANCE AND SAFETY FEATURES OF MY TRUCK.tHE ENGINE IS VERY POWERFUL AND THE TOWING CAPACITY IS WHAT I NEED,VERY HAPPY WITH MY NEW VEHICLE
I have a very nice 1996 Chevy Impala SS that needed a flush of the cooling system. I came to Whalen Chevrolet for a BG flush. As I arrived, in their parking lot, a plastic tee in one of the heater hoses burst. Whalen replaced the tee fitting and did the flush ... got the car back later the same day. Go Whalen !!!
by Jmagg from Franklin ohio
November 27, 2018
I really loved truck well equipped everything you would want just didn't have towing capabilities that I needed but was fun vehicle very sporty z71 badging just not mad for pulling airstream trailer
Like they say.. Just a great place to buy a car..!
by Saunts from DealerRater.com
October 19, 2018
There are a lot of dealers who Claim they take care of their customers..... This one does.!! From the moment you walk thru the door you'll get a whole different feeling. Friendly, courteous and really willing to go above and beyond. It's like you are Family.... That good..!!! The owners take the time to make SURE you are 100% happy.
this truck is more than i expected
by joe from state college
November 27, 2018
lots of extras is a plus with tow package and backup cam and big touch screen and trailer brake package and great stereo this is just awesome
Our salesperson, Bruce Patire, made the buying process very easy. He found us the car we wanted and got us a better finance rate than I searched for and found.
by Dan & Stacey C from Albion, PA
October 31, 2018
I believe this truck will meet all my needs. It has received good, solid reviews, offers many luxuries, has decent MPG for a truck, and was sold at a fair price.
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