Loved working with the staff at this dealership. I was able to get exactly what I wanted/needed, at the exact price I budgeted. I'd recommend this dealer to anyone in the market for a new or used vehicle.
This was my first visit to Gene Messer and my rep, Eddie, provided excellent customer service. I was extremely pleased and asked another customer, "are they always this nice?" I have shared my experience with my friends and co-workers. Thank you.
Wife had driven to Lubbock from SanAntonio for work when Nissan needed fan replaced. The team there quickly fit her in, got the fan replaced and she made it home with no issues. Son goes to Tech and when he gets the car next semester we’ll be so thankful for the superior service we will know he’ll get should he need it. Thank you all!!
Buying a car is buying a car. But my overall experience was good. My salesman was excellent. And the dealership was clean and nice. Couldn’t believe the the fair price and no bull. They did as they said. Would recommend them. Thanks
We could not have been more pleased with the service we received from Gene Messer. We went in looking to purchase a used vehicle and came out driving a brand new one!! The sales men and business managers were great and very helpful. This was our first time buying from Gene Messer and will continue to make this our dealership!! Thanks guys
From Tina my service rep to the shuttle driver = fast, friendly, and professional service! They addressed all my concerns and since I’m handicapped they brought my car directly to me so I didn’t have to walk very far.
Hagen was great and personable. Sales manager was very patient with our 4 year old running around and very helpful getting us through the process as fast as possible. Owner, Bret McGavock made a trip out to the lot to see us and say hi. Clean and up to date facility. Overall staff was very nice and professional.
The entire process was a great experience. I dealt with a salesman - Paul and he did a very good job. He was concise and explained all necessary information without being overbearing or pushy. I would highly recommend this dealership as well as him for future purchases.
I've never had such personal, one on one customer service when buying a vehicle before. My salesman made it so easy for me, made all the arrangements so convenient. My experience was so amazing and comfortable.
I saw this Toyota online and contacted Dee although I was almost 600 miles away. The salesman was not available at the time so Dee took it upon herself to personally check the truck out and drove it. Ultimately I purchased the vehicle, Dee picked me up at the airport and was absolutely fabulous from start to finish. Mr Furr and the salesmen were amazing and all like a big family. They took very good care of me as well as after care, the truck needed an alignment and they took care of it for me from in my home home town. On top of everything, I got one hell of a deal! Great little car lot, honest, friendly and just flat out good people!
Nicest People ever! We worked with Randy and Mr. Furr himself! We bought our son a Mustang and could not be happier. Also while buying our sons car I noticed a smart car on the lot. My grandma is 93 and has been wanting a small car with big windows. I took it to her to show it to her and she loved it, ended up purchasing the car and they were so sweet Dee the lady in the office drove all the way to my grandma's so my grandma could sign the paper work and didn't have to get out and drive across town!
I bought a Pontiac Vibe and a Ford Escape from Furr's last October (2012). Both are running great in July of 2013. Just asked for their best price and they offered reasonable prices. No hassle, no games. These were the third and fourth vehicles I've bought form Furr's. I'll go back again. Low overhead, No Frills. Good Deal.
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