This company always goes above and beyond for all of their customers.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
I required a loaner car as my airbag recall was tended to. Very pleasant, called me about my inspection sticker. I approved to have it done. I received a call half way through the day my car was ready. Loved being informed.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
All 4 tires started to leak air at the same time, fronts being the worst in that they fell out of spec for the FR tire within 2 days and 4 days for the FL. Rear tires also lost air but would take much longer to go out of spec.
Aluminum rims were causing the problem die to weather corrosion.
Turned car in ! 9 AM, had it delivered back, repaired, in about 3 hours. Excellent Service and Quality.
Most comfortable vehicle I’ve owned.
by Kylenelson from Paradise, Ca
December 1, 2018
In 6’5 so the space a vehicle offers is a huge factor when car purchasing. The Silverado has ample room for my legs while still offering plenty of room for passengers behind me.
It is always an enjoyable experience at the Mort Backus & Sons dealership while waiting for an oil change. Nice atmosphere in the lounge area including coffee and other drinks, soft seating arrangements and a tv to entertain. I am always greeted by all employees who go out of their way to say "hello", maintaining the legacy of the establishment as taught by Mr. Mort Backus in his early history and maintained today. More organizations should adopt these simple but much-appreciated measures for their customers.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Not just this visit but every time we go there we are treated with courtesy and professionalism. This time it was the body shop, in the past it was the service department, and sales. Can't say enough good about them.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Awesome people to buy a new or used vehicle from. Very accommodating for what your looking for and super friendly. This is my 3rd New vehicle from them, and still the same quality in excellence of service. Always a great experience doing business with Mort Backus Chevrolet!
very nice interior and comfortable to drive.
by musicman from Port Richey
December 5, 2018
beautifully designed a very smooth ride and lots of leg room for a double cabin. the radio has great sound and u s b ports witch are great for my music .
Great Place,comfortable and up front and friendly.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
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