by Jerry from mo valley from Missoure Valley, Iowa
October 4, 2017
I bought a new Buick Verano but it had some miles on it from being used as a test car. We negotiated on a price that I felt was very fair and quite a bit lower than the asking price. They were eager to make sure I was happy with my purchase and I am. The salesman (Jerimiah) was down to Earth and made me feel comfortable throughout the negotiation process.
Always like to deal with Marco at Woodhouse Chevrolet in Missouri Valley. He treats us with respect and a smile!
They also don't leave you in the 'little room' longer than necessary and they NEVER keep your keys! :)
I bought a new Chevy Silverado at this dealership. It was a great process and our sales representative James Driver was extremely helpful. I had my little daughter with me and they were extremely helpful and even played with her while I finished the financing part of purchasing this vehicle. Todd from financing was also very helpful in explaining the entire process and monthly payments clearly and concisely.
The only mildly negative comment would be the follow through after the purchase of the vehicle. I had a hard time getting in touch with the sales representative afterwards but this may have been due to other obligations.
Sam in the Service Dept. was very helpful in explaining the work that was being done on my car. Also it was completed in a timely manner. Jake, the salesman that sold my car to me, was also very helpful. They gave me a nice loaner car to use while my car was being repaired and they found some good warranties for me. Thank you, Woodhouse!
I had a great experience. Eric King was my service rep. They found the problem and corrected it as quickly as they could. I was provided a dealer car until mine was fixed . I recommend this service department without hesitation.
This is the second vehicle I have purchased from wood house in the last year and both times it was a great experience thanks Tim Fancher(Jeep side) for recommending Seth on the GMC side would recommend either of these sales men for your vehicle needs
I was in the market for a good, used, fun car. Narrowed my list to MINI Countryman and Subaru Crosstrek. Found the MINI of my dreams at Infinity. Jake was incredibly helpful answering all of my questions about the car. After test driving, I told him I still wanted to try out the Subaru Crosstrek before making a decision. Well guess what. Within 15 minutes he had one on the lot for me to drive. WOW. Decided the MINI Countryman was the one and they threw in four new tires to seal the deal. What incredible customer service. In need of a car, go to this place first!
My daughter and I were very pleased with the services of Ernesto Bueno! He was courteous and helped answer all our questions about leasing. He didn’t feel comfortable until we did. Our deal wrapped up after hours but Ernesto made it feel like the place was open for business. He even took pictures of my daughter in her new car! Ernesto helped me secure a deal that was financially responsible giving us a car with peace of mind on the road. Thank you Ernesto, we are excited to refer to you and work with you again!
I came in just to ask a few questions because i was thinking of starting a lease for a new car! I have never done this before and Chanler was very helpful. She walked me through what all would happen and payment plans and everything. I left knowing exactly what I wanted and with a plan! I love this dealership and highly recommend it. Based on my visit I experience excellent client service.
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