At first I had my doubts , but I can tell you that Brian and Debbie work together for me and resolved my issue , the dealership really step up their customer service. I would like to thank the whole team and express how happy they have made my experience !!!!!! great place with some real caring people . THANK YOU
I have made to purchases from your dealer ship and I have to say I have never been treated so good and felt more at ease as I have with you and your staff. Y'all make it happen . thank you Debbie and Anthony. You have got my business for years to come. Thank you so much., And i love my new Jeep!. Your fianance manager is also very good as well .
We really weren't planning on buying anything the day we went in. We wanted to look around just to see what was available. Matt Lam (salesman) spent so much time with us and was professional and personable. He made my husband and I feel like we were old friends of his. He was very forthcoming with answers to all our questions. He took a great deal of time with us and really cared about our needs. There was no pressure to buy something, just friendly helpful advice. We had a similar friendly helpful experience with Phil Burrovgls (finance). After buying we received calls from staff and Matt thanking us again for our business. We are pleased to give five star rating to every aspect of their service. We will and are recommending them to all our friends and acquaintances. We couldn't be happier, thanks to them!
After a few months of looking and talking with local dealerships. We have our next vehicle at Bayside in Hollywood! New location for Bayside!
Under 2 hours start to finished, no hassle, very clean and customer service outstanding.
Our New SUV was filled with gas, detailed, awesome warranty from this dealership!
Over next few days follow up question! Instead Answers no run around! Love them! If your shopping u got to check them out! Out of 6 dealerships! And months looking for the right one for the right price! I rate you awesome Steve, Ray, Jeff !!
My service advisor, Matt, was straight up and honest about all work that had to be performed. He even offered me a loaner car while I was there because of the length of time I was waiting. It helped a lot so I could get my other errands done while my truck was being worked on. I am truly grateful.
Went in looking for a used car for my wife, there was no pressure from the sales staff, when I found a car we liked we test drove it and the manager made it easy to go through the process, left the same night with the car and would Highly recommend buying from Bayside Hollywood!
Tom Hodges is a reputable dealership with excellent customer service. My significant other and I had originally gone in to purchase a used vehicle. As many people know, a car is a huge investment. We had done our homework, and had aimed to leave that day with a used vehicle, 60k in mileage and an average warranty. Instead, we left with a brand new Mitsubishi Outlander. We couldn’t be more pleased with the purchase - they had parts on order for what we wanted added, suggested dinner in-between as we waited for the financial paperwork to be processed, and even stayed far past closing to ensure we left that night in our new vehicle. Pat and Jeremiah were excellent to work with on financing, Dallas was a knowledgeable and friendly sales representative and Tom truly sealed the deal for the whole experience. Not many owners would be there well into the evening to ensure we had the best experience possible. There is no question as to why this dealership has grown into what it is today. Thankful and will be sure to send customers their way.
by Donald H & Linda H. Bowen from Warsaw, Va 22572
March 2, 2018
My husband, Donald had called Leckner at King George, Va . Dustin Russell answered the telephone call. Donald told him about several vehicles that we may possibly be interested in seeing when we were passing by on the way to Fredericksburg, Va. Mr. Russell took the information down after talking with Donald and then passed it on to Patrick Cole. When we arrived on Saturday morning , 3/24/2018 Patrick Cole greeted us with a welcoming smile. He asked our names and how we were doing! Upon Donald telling him who we were Patrick immediately recognized our names and informed us that he had been given the information from Dustin Russell. Mr. Russell came over and spoke with us and started working along with Patrick to help us! These young men were very helpful! They were both very polite and ready to work with us! They wanted us to leave that day with a car that suited our needs. We talked for a good long while, test drove several Jeeps. (1) was a 2017 Compass Jeep. (1) 2016 Compass Jeep (1) 2016 Jeep Renegade- Red!) Upon driving the Jeeps, we talked with Dustin and he made us a possible deal.. we thought about it and decided to leave and take care of the business that was necessary and said we would think about it. Several hours later, we returned, asked them the price we could get the 2016 Red Jeep Renegade. With the trade in we were offered and the price they gave us...............WE BOUGHT THE JEEP RENEGADE!! These young men were well informed and new what they were talking about when it came to the Jeeps. Polite, courteous, and very friendly. We would recommend these two salesmen to our friends and family. Sincerely, Donald & Linda Bowen
I bought my 2018 Challenger from the guys at Leckner Chrysler Dodge Jeep RAM. The entire staff was amazing, I enjoyed every second of my experience. This dealership is like no other, it is not only transparent and realistic, but also clean and professional. Cam was my salesman and he was outstanding, he was honest throughout the entirety of my purchase, Jack also helped out and he couldn't have been more respectful. I also had the privilege of working with all the sales managers, Chris, Mickey, and Dustin. They all came over to introduce themselves and to congratulate me on my new car. There really wasn't a dull moment at all during the experience. It was very nice getting to know them. I will only be doing business with Leckner from now on. 20 out of 10 stars, hands down the best group of guys in a dealership. ANYWHERE!
I had routine service and VA safety inspection completed in a great turnaround time (about an hour). I also had new wipers installed; however those new blades were horrible. Leckner replaced them for free but I had to drive an extra 50 miles (25 each way) to have it resolved.
Good dealership and friendly personnel. Got a good deal ,on my new car
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