Best experience I???ve had in car shopping with Hector
by Skywalker69 from DealerRater.com
August 21, 2018
Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I???ve ever had and I would most definitely buy another car there again Hector was great
I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
I like the truck I bought. Thought it should come with tie downs and a hitch but I guess you have to spend extra for that. I bought the truck on a rainy night so it didn’t get cleaned. Been back a couple times since and I guess they just don’t want to wash it even when it’s written on an order to do so. They did change a cracked tail light that was unnoticed which I appreciate. I paid for some tie downs but they weren’t ordered after I left costing me a wasted trip, but they are making that right now. So overall it’s ok. But the service and parts departments are struggling customer service wise.
I was very sceptical about buying a card again especially with a car note because of the fact that I had a repo about 6months ago. However, I was referred to go out there to speak with Ron Johnson. From the moment I spoke with Ron, he was just very helpful and willing to go the extra mile to help. He offered to come pick me up if I couldn't get a ride out there to the dealership, which I thought was very considerate, considering that I didn't have a car yet. Working with Ron was one of the best car buying experiences I've had. He made me feel like I had definitely came to the right place. He got me approved & even got me the same car I previously had! OMG, I couldn't believe it! So definitely, Ron is an awesome businessman to work with, I would recommend him to anybody. He's great, and very helpful. I had a really great experience working with him.
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
The whole experience was very satisfying from our salesman to the finance person both were Christian men very refreshing to have this kind of experience the facility was really nice as well
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