We purchased a Cadillac XTS and the experience was fantastic! Our salesperson, Dennis Sloyan could not have been better. No pressure and very accommodating. He explained all of the features of the various models and answered all of our questions. He took us to the various model vehicles to explain the features which was extremely helpful in making our decision. Malouf Cadillac is truly fortunate to have a sales person with the knowledge, and ability to relate to the customer. We would not hesitate to recommend Malouf Cadillac and especially Dennis Sloyan to any of our friends looking to purchase a Cadillac. Dennis has our business from this point on!
Anthony was very helpful and patient with us during the process. We had seen the car online and went in to take a look and test drive. He walked us through the whole process and answered all of our questions. I was quite nervous going into the dealership but Anthony made it so smooth and easy. I would definitely recommend to anyone looking for a car :)
Very comfortable environment , friendly and awesome from the showroom to the lot , All the vehicals are in mint condition , it's my family's third experience with David B and it's not gonna be the last . 10/10 experience,😊
I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
Leo is very professional and knowledgeable the leasing process was a very smooth one no beating around the bush unlike other dealers. Thank you Leo and Marc it was a great experienced. We will definitely refer you guys. Julio and I love our 2019 Equinox.
Not sure anyone enjoys car shopping- I know I don???t but I have to say that I had a very pleasant experience at this dealership. I visited 3 tines before deciding on my certified, pre-owned equinox. Rita, Joe and Joe were very patient and thoroughly explained feautures, warranties and financing options. There was never any pushy sales pitch and I was treated with respect, professionalism and friendliness from the minute I walked through the door and through the time my plates were put in my car two weeks post purchase. I am a demanding customer and I would highly recommend this dealership. Great job guys!!!
My Fisrt new car experience was outstanding and very easy
by Cisco from DealerRater.com
October 2, 2018
THE BEST SERVICE HANDS DOWN IT WAS MY FIRST TIME BUYING A NEW CAR AND I WAS WORRIED ABOUT ALL THE STUFF YOU HAVE TO TAKE INTO CONSIDERATION WHEN IT COMES TO BUY A NEW CAR. THEN MR. LEO HERNANDEZ MADE IT AN OUTSTANDING EXPERIENCE, EASY AND QUICK. BEST OF THE BEST. I LOVE MY NEW RIDE AND I THANK LEO FOR GUIDING ME THRU THE PROCESS.
Lou was very helpful understanding the financial situation. He was helpful, knowledgeable and went out of his way to make me feel happy with my purchase.
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