Wally Coran at Dover Chevrolet assisted me with purchasing my new Chevy Colorado. I originally went to his dealership because they had a Crew Cab Long Box, which I was having trouble finding in the town where I live. Not only did he have the truck I needed, but he was a comfortable guy to buy from. Hes a sweetheart and a gentleman - with a lot of sales experience. As a woman making this transaction alone, I did not feel intimidated at all. All the guys at Dover Chevy were very friendly and respectful, and most importantly they were considerate. I was expetting a check from my insurance company to make my downpayment and they held the new truck for me until I received the check. The price was fair, and the process was quick.
Visited Dover Chevrolet after an unpleasant experience at another dealership. We were greeted and introduced to a salesman named Sean Turner. We were very happy with our experience. He was knowledgeable and answered all our questions. Were senior citizens and he treated us with respect and was never aggressive. He worked with us to get a deal we were very happy with. We leased a great car and well be returning to Dover Chevrolet when my husbands lease runs out. Actually looking forward to it!
Truly exceptional as opposed to falsely exceptional? Awesome! Dover Chevrolet did fantastic work. They told me 45 minutes and in 30 minutes they did the oil change as well as the recommended work, which included air filter, cabin air filter, replacing windshield wipers and doing a tire rotation.
Buying a car or truck at Portsmouth Chevrolet is the easiest most comfortable experience. Jim in sales took his time and explained how we could afford a new truck. He helped us trough every step made sure we were satisfied with the results. This was the best buying experience I have ever had.
I have had the pleasure of purchasing before from Portsmouth Chevrolet. I had excellent customer service and they were great in their service department. This is why we choose them again. They don’t pressure you they assist you. You can test drive any vehicle you choose and you do it on your own. No pressure! Love it. They are a great company to have for your vehicle.
I had Eddy Frances for a sales person. I have bought a lot of cars over the years and he was the best one I have ever had. He was great friendly, funny fast and efficient . I would buy a car from him again.
My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
Routine service on my 2018 grand Cherokee. As always, fast and efficient. What makes it even better is a comfortable waiting and work area with coffee, cappuccino, popcorn and snacks. What more can you ask for in a dealer? Oh and their pricing is competitive for service.
Shopped for a car I would love and my salesman quickly showed me why I'd rather have a Buick by pointing out the many features. Seating was comfortable (driver and passenger), the handling and turning radius was what I was looking for.
Nice guys with some good cars for good prices. They provided Carfax. Was able to test drive and have my mechanic check it out as well. Worked out well, would strongly consider buying a car from them if the price and timing is right.
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