Fantastic experience for my family! Mark, Mack, Markell, and Ed were terrific! We really enjoyed kicking off our relationship with Team Hamby and the purchase of our new Traverse.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
My salesperson Mr. Ernest Cooper did an excellent job in showing me a variety of vehicles to assure that I was getting the correct one for my fit. He allowed me to test drive each one until I was satisfied. I requested a specific color, 4 doors were requested and Mr. Cooper met all and above my requests. I will surely recommend him to others looking to buy a vehicle and give them his business dealers card.
Chevy truck guy for 23 years
by JB from OKC
December 8, 2018
By far the best Chevy truck I’ve ever owned. I’ll always own a Chevy truck but this one is particularly difficult for me to let go of. Great truck, great deal.
I had a great experience dealing with this dealer they gave me the best deal and delivered my car 2 states away. I would recommend them to all my friends
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
I really love the friendliness and professionalism of the staff. I have never been treated like a stranger. Each employee that saw me, greeted me with a smile and offered to help me in any way possible. I love this location!
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
I had a good visit. The serviceman that processed my vehicle in and spoke with me after my oil change was extremely nice and professional. He was pleasant to speak with and he made it an enjoyable experience.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
Fantastic Service Department. Tim and Justin are awesome.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
This was just a top notched full service and no funny business complete service on my vehicle! I was in and out of there in thirty minutes. I was greeted by the Service Manager, Andy , who assured me that oil would be changed all fluids would be replaced and any other issues recognized if found would be addressed! His staff were a no nonsense down to business crew! Perfect for people who do not have time to sit all day and wait! Thank you for such great service!!!
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
Very impressed at the service Five Star offers. Friendly, helpfull and knowledgeable staff. I had an opportunity to meet the service manager Andy Sitten. He is fantastic! He gave me 5star service for sure!!!
very nice interior and comfortable to drive.
by musicman from Port Richey
December 5, 2018
beautifully designed a very smooth ride and lots of leg room for a double cabin. the radio has great sound and u s b ports witch are great for my music .
Roseme did it again. I bought from him 2 years ago and purchased again today. Seemed like I was reunited with a family member. He is the best and Matt in financing is amazing as well. I would definitely recommend and I won’t shop anywhere else.
Most safest truck I've had
by Boomboom from Danville va
December 19, 2018
Husband went for oil change and traded for 2018 Camaro said there was pull in rear my xxx. 2014 to 2018 are mint. So I'm ready to trade back car for new truck.
I couldn’t be more pleased with my car buying experience with five star. I was on the hunt for a specific Acadia that kept selling from under me at other dealerships. Derrick called me as soon as the car I was looking for became available and I was able to purchase just what I was looking for at an amazing deal. Everyone was friendly and welcoming. As my family waited, they were often spoken to as asked if anything could be done to make us more comfortable. I’m happy with my new vehicle and recommend them to everyone.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
I'm assuming the dealership purchased the vehicle I bought through a third party. The vehicle looked clean and drove well on initial test drive. I was told it was a private party trade on an Expedition. I asked if it had been damaged or wrecked and was shown a clean Car Fax.
When I got the vehicle home I parked it. Monday morning I had an employee start to install some trailer and two-way radio wiring. He came in complaining about dirt and mud in the harnesses. I went under the truck and it was packed with silt or mud. We had to pull the kick panels and scuff or threshold plates off to run wires. The wire harnesses and channels were full of silt. This prompted us to look further, the truck clearly had been under water at least up to glove box level. All of the readily visible areas were clear and mostly clean, but hidden areas or not so easily accessible areas were covered in silt.
The truck did not want to go in four wheel drive, and there was silt under the boot. There was silt in the kick panels and under the carpet and dash. The back power point was full of silt. They took the truck back and returned my trade, but dealers and the public need to be very careful about flood damaged vehicles. I am posting this to warn people to have vehicles looked at carefully. A clean Car Fax does NOT mean the vehicle has not had a major problem. It is possible to clean up a vehicle and push it along through the market chain without a bad Car Fax. The dealer was good with me, they returned my trade and cancelled the sale and apologized. I sincerely believe, other than the fib about where the vehicle came from, they were unaware it was a flood car. This deal cost me a day or two of work, but it could have cost me many thousands of dollars. Do not depend on salesmen or dealerships to know or tell you where a vehicle really came from, or for them to verify the vehicle is good. I have no animosity toward the dealership, but this is sure a life lesson for me and others.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
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