I was driving through the area and my company Ford F150 blew an oil cooler line and was towed to the Taylor Ford dealership. I was met by A Service Advisor Named Travis Singleton and he really surprised me in that he was very helpful and done everything he could do to not only get me back on the road the next day but also helped me to get to a hotel since there were no available cars to rent anywhere with in an hours drive. I'd like to commend him for going over and above, as this doesn't happen much these days. I'd also like for the Taylor dealership and FORD to know this and that they have a great customer facing employee and all around great guy in him. To Travis, Thanks again for helping me through a inconvenient time, with a smile. I'd highly recommend this dealership and Travis to everyone, even if your from out of state like I am. Five Stars !!!
Mike was very friendly and extremely knowledgeable. We were looking for a F-150 supercab and they are not in high supply. He found the vehicle we were looking for and spent a lot of time with me. He was not overly aggressive, which I appreciated. The dealership had a very friendly feel to it, unlike the other Ford dealerships I visited. Huge inventory to choose from.
If you want honest, reliable and FAIR service then this is it. I would not waste time with any other dealership. We drove from Atlanta to purchase a car and it was 100% worth the trip. I will be referring everyone I know to check them out before shopping with anyone else.
Drove 6 hours to purchase a vehicle. Worked out all numbers on my trade and the car I was purchasing before I ever got there. All question where answered fast. When I arrived car was right up front and ready to go. Owner is the most personable person I have met. Will be back for next vehicle!
We were traveling in Asheville on vacation & needed service.
by vacation from DealerRater.com
November 6, 2018
While on vacation in Asheville, our truck engine light came on and needed to have deff heater reservoir in tank replaced in order to continue using truck before shutting down. We called two other dealerships and explained that we were traveling from another state and needed immediate service and were told that it was a 30 day waiting period and could not help us. We contacted Asheville Chevrolet and spoke to Jimmy Shelton and told us to come in now. He took us right away and had the part shipped over night. The general sales manager Bobby Roussel and salesman Tony Valentine were very helpful and understanding and put us in a courtesy car for the two days so that we could continue our vacation with very little interruption. We appreciate the service that we received from this dealership and would recommend them to anyone. Thanks again from Randy & Lisa Bourg from Bourg, Louisiana
I had help from Joshua Hampton , he sold me a beautiful 2015 Kia Sportage! I had a specific list of everything I wanted and he ticked all the boxes! I love everyone here, they are wonderful and super helpful! I recommend Paramount Kia of Asheville to anyone looking for a great vehicle and great customer service!
We had Bobby Michales twice as our salesmen . I can't say enough about him.. how it went out of his way to help get us into both of our vehicles . If you need anything he's always there to answer your questions. I do recommend Fred Anderson Nissian and ask for Bobby Michales . And the environment was pleasant and warm . Thank you Bobby so much ..
Having car trouble on vacation is no fun, but Harry's made every effort to get us back on the road as quickly as possible. We were given directions by phone to find them and were treated very well. We were comepletely satisfied with their service.
I walked in to the dealership after have done quite a bit of looking online at vehicles. The salesman Seth and manager Paul, listed to my list of must haves on the car and compared them to the inventory they had and the vehicles I had looked at online. They showed me a vehicle that that met all of my requirements at a price that was more than $9,000 less than I was prepared to spend. They could have easily got me into a much more expensive car but they did the right thing and put me and my family n the perfect car for us at a great price! Paul even found a discount that I qualified for due to where I work. They took a normally unpleasant experience and made it very easy!! Thanks Guys!! Awesome Dealership!!!
Fair, knowledgeable, and willing to work for my business.
by JudithL. from DealerRater.com
November 26, 2018
Great people to work with. They made every effprt to accomodate my out of state needs, and even treated me more than fairly after the deal was made and I had driven home. I would not hesitate to recommend this dealership and the salesman, Robert, that worked with me.
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