Dealing with Robbie was great. I purchased the vehicle over the phone since I live in another state. He made the entire process very easy and was nice to talk to. He would always return my phone call or text and was very helpful. This was the best car purchase experience I have ever had and may ever have. The finance manager Chase was very helpful and kind as well. The entire group at this dealership was very professional and kind over the phone and through text messaging. I will always be thankful for them. My experience went perfect and had no issues. This dealership should be recognized for their great customer service. A++
Thanks to Greg and the rest of the staff at Marthaler Chev in Worthington. When the vehicle I wanted had an issue that was too much for me to accept, they - without prompting from me - offered to fix it on their own dime so I could take the vehicle home. They were open and honest throughout the whole process and made it easy and enjoyable for me.
Bought a used 2017 Buick Regal that was $1500 cheaper than the nearest competitor. Add in a very pleasant, knowledgeable staff and that made for a great car buying experience. Didn't think I'd ever say that in my life.
We just got done purchasing a car for our daughter last night and were assisted by Ray Norling, Terry Markus both from used car sales and Ralph Webb in finance. Everyone was fantastic and made the purchase of our vehicle very easy. All of them took extra time to make sure we had all of our questions and the information about the car answered before we purchase it. Please don't drive by when you are looking for a new or used car because this dealership is going to make sure you feel great about your selection on any vehicle you purchase from them. Thanks again.
we were looking for a suv , we were comparing different vehicle our sales lady was sara , she was so helpful ,she answered all of our questions very well , and I like to ask a lot of questions, we compared prices of used and new , dave the manger he was the best , he made sure sara went through every thing , she is very good at what she does. we did purchase a new jeep very very happy with every thing. before we left they made sure it was all cleaned up , tank full of gas , I also want to thank chase for every thing he did for us. job well done
I was on the hunt of a new truck, cars.com is a great tool for that, I found Martha led to have good prices and made it easier to go thru process, I got a 2018 Chevy Silverado with noboroblem and a Super plus they delivered the truck, totally recommended!
Corvette was nicer than I expected. Exceptional buy. These folks are about three pay grades above the other dealers that I have tried to work with. They will Work to Earn Your business. Smooth transaction. Thanks
Thank you to Jason and Mark for making this out of state transaction and vehicle pick up so easy. You are true professionals and it was a pleasure doing business with you. I love the car and drove it back 2500 miles to California with no problems what so ever. Thank you again. Max
While I did not purchase a car from this dealership, they were truly responsive to my request for information about an older car I was interested. Would certainly do business with them in the future if the opportunity arose!
Hi, today I am e-mailing Chevrolet to express my outstanding experience from the service provided by this dealership. My experience started this morning as I called in concerning a lost key. I was greeted by a warm and friendly voice then directed swiftly to the service where they were very detailed and helpful in collecting the necessary information to resolve my problem. My great experience continued with my personal visit to the dealership to obtain my key. I was greeted by the receptionist followed by the manager who led me directly to the service area. There I was greeted by Matt Fernelius who I had originally talked to on the phone. He knew exactly who I was, greeted me by first name, and provided me with phenomenal customer service as he prepared my key. Personally coming from someone who works in customer , I know it's not always easy to have a helpful smile and willingness to help. This would be a dealership I would feel very comfortable buying a vehicle from in the future as well as taking in any further issues or concerns with my car to be fixed. I want to highly recommend this dealership and the services provided to me on such a short notice. I was completely satisfied with my service and I want to thank you for listening to my experience.
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